Credit Controller

Permanent Full-time Hybrid working model: 3 days in the office and 2 days working from home.

About LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI, one of the largest international LegalTech companies. For more than 30 years our curiosity and commitment to continual improvement have driven us to reimagine productivity tools for lawyers and their staff supporting our guiding purpose: to Help lawyers who help people. The market‑leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium‑sized law firms.

Meet the team

LEAP is a rapidly growing organisation with a global footprint and our Finance Team is the resilient quick‑thinkers ensuring that growth is always strategic and sustainable.

A finance career here is about so much more than balancing figures; it’s about providing financial leadership and management that drives not just our own growth but the growth of our clients too.

Using our Salesforce technology stack including Zuora, NetSuite & Tableau you’ll record, evaluate and interpret financial data to identify gaps, trends and areas of improvement that actively make LEAP even better for our people, clients and communities.

In return you’ll be supported with resources and opportunities to make more of your career. As well as all the tools you need to turn your financial expertise into analytics and insights that evolve our business and unlock the full potential of LEAP for our clients.

What you’ll do

• Chase customers for overdue and outstanding debt.
• Input new sales orders and renewals directly into the billing system along with associated administrative tasks.
• Receive and reconcile incoming payments.
• Manage the status of accounts and balances.
• Issue and post receivable invoices.
• Take actions to encourage timely debt payments.
• Resolve billing and customer credit issues.
• Handle written and verbal customer queries related to their sales order or billing.

What you’ll bring

• Minimum 2 years experience as a credit controller.
• Comfortable dealing with numbers and the processing of financial information.
• Excellent knowledge of MS Office (particularly Excel).
• Experience with Zuora or a similar subscription billing platform.

Benefits

On top of a competitive salary we also offer an excellent benefits package:

• LEAP pays 8% of your salary into your pension.
• Private health insurance including optical and dental.
• £80 a month gym contribution.
• Life insurance cover.
• Employee Assistance Program.
• Generous Professional Development Fund.
• Enhanced parental leave.
• PerkBox membership.
• Cycle to work scheme.
• 25 days holiday (plus 8 bank holidays).
• Work anniversary rewards.
• Paid time off to give blood.
• Volunteer day – We offer 1 day per year for a charity of your choice.
• Free healthy breakfast, light lunch, snacks.
• A dog‑friendly office.

Life at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market‑leading technology. Think performance‑driven remuneration incentives, flexible hybrid work, enhanced parenting policy, regular social events, free gym membership and so much more.

We strongly believe that personal development and career progression are at the heart of a healthy high‑performing culture and we’re committed to empowering LEAPsters with resources and career pathways to explore. With us your career will grow as you do, with opportunities to step into new roles, explore new departments and even work abroad.

More you should know

Discover the human side of cutting‑edge LegalTech.

Closing Date

Friday 2nd January

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible.

It’s fine to use AI to help with your application – just keep it genuine and make sure it reflects you.

A real person will read your CV and chat with you if you’re invited to interview. We want to get to know the real you, not just ChatGPT!

Key Skills

Administration, Credit Control, Copy Editing, EMC, Back Office Support

Employment Type

Full‑Time

Department / Functional Area

Finance

Experience

years

Vacancy

1