At a Glance
- Tasks: Lead a team, manage operations, and deliver top-notch customer service.
- Company: Join a fun and inclusive team at a well-known food franchise.
- Benefits: Competitive pay, flexible hours, staff discounts, and 28 days holiday.
- Other info: Opportunities for progression and a supportive team culture.
- Why this job: Gain hands-on experience and develop leadership skills in a dynamic environment.
- Qualifications: Strong organisational skills and a passion for motivating others.
The predicted salary is between 10 - 12 £ per hour.
The Role
As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands‑on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Key Responsibilities
- Lead and organise the team to deliver excellent service and operational standards
- Motivate your team to delight customers with quality, speed and friendliness
- Support team members through coaching and training to meet the highest standards
- Deliver 5-star operational excellence across all areas of the store
- Monitor and drive performance against key targets
- Provide outstanding customer service and resolve issues confidently
- Prioritise tasks and manage time effectively in a fast‑paced environment
- Maintain a clean, safe and welcoming store environment
About You
- Strong organisational and prioritisation skills
- Excellent customer service and communication abilities
- Experience in leading or managing people
- Motivational and confident in coaching others
- Able to work at pace and adapt to changing demands
- Flexible availability, including evenings and weekends
Benefits
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk‑in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries). We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
Manager in Training employer: Leamington Spa
As a Manager in Training at our vibrant store, you will be part of a supportive and inclusive team that values your growth and development. With competitive pay, flexible working hours, and a clear pathway for career progression, we empower you to lead with confidence while delivering exceptional customer service. Join us for a rewarding experience where your contributions are recognised and celebrated in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Training
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their environment.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved conflicts. Being able to share these stories will demonstrate your capability to lead effectively in the role.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you would handle various customer scenarios. This is key for a Manager in Training, as delivering exceptional service is at the heart of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the position.
We think you need these skills to ace Manager in Training
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Manager in Training role. Highlight any leadership or customer service experience you have, as we want to see how you can motivate a team and deliver top-notch service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a great fit. Be sure to mention your organisational skills and any relevant experience in coaching or managing others.
Show Your Personality:We love seeing the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your communication style or your approach to teamwork, we want to know what makes you unique and how you can contribute to our fun team environment.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Leamington Spa
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Manager in Training entails. Familiarise yourself with the key responsibilities like leading a team and delivering exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated others. Think about specific situations where you coached someone to improve their performance or resolved a conflict. This will demonstrate your ability to lead by example, which is crucial for this position.
✨Demonstrate Customer Service Excellence
Since the role focuses heavily on customer service, be ready to discuss how you would handle various customer scenarios. Share any relevant experiences where you went above and beyond to ensure customer satisfaction. This will highlight your commitment to delivering 5-star service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
