Director of Account Management in London

OUR STORY: Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future.

THE OPPORTUNITY: Lead the account expansion sales motion to achieve assigned revenue target through strategic account growth, pipeline development, and consistent attainment of quarterly goals.

WHAT YOU WILL DO:

• Strategic Leadership: Aligning with our GTM initiatives, develop and execute comprehensive account management strategies to meet and exceed the revenue target. Focus on the enterprise account segment in region.
• Pipeline Development: Implement effective pipeline-building strategies to ensure a steady flow of opportunities, aiming for a pipeline coverage ratio that supports consistent quarterly target attainment. Monitor and analyze pipeline metrics to identify areas for improvement and ensure alignment with revenue objectives.
• Client Relationship Management: Cultivate and maintain strong relationships with key enterprise customers, focusing on revenue growth. Collaborate with clients to understand their needs and position our solutions to meet and exceed expectations.
• Performance Monitoring: Regularly review and analyze sales metrics, including revenue growth, account expansion, and pipeline health, to ensure targets are met. Utilize data-driven insights to adjust strategies and tactics as needed to achieve quarterly and annual goals. Maintain pipeline data hygiene in Salesforce and BoostUp.
• Cross-Functional Collaboration: Work closely with Marketing, Product, and Customer Success teams to align efforts and drive cohesive strategies that support account growth and revenue attainment.

WHAT YOU WILL NEED:

• Experience: 6+ years in account management or sales within the software industry, with a proven track record of achieving significant revenue targets. 3+ years working for an AI driven sales organization.
• Leadership Skills: Ability to inspire and motivate a team towards achieving ambitious revenue objectives.
• Strategic and Analytical Thinking: Strong strategic planning skills with the ability to develop and implement effective account growth strategies. Analytical mindset with proficiency in utilizing sales metrics and KPIs to drive performance.
• Communication Skills: Excellent communication and negotiation skills, capable of engaging with senior executives and key stakeholders. Proven ability to build and maintain strong client relationships.
• Educational Background: Bachelor’s degree in Business, Marketing, or a related field; MBA or advanced degree preferred.

Key Performance Indicators (KPIs):

• Revenue Attainment: Achieve or exceed the annual revenue target. Meet or surpass quarterly revenue goals as outlined in the strategic plan.
• Pipeline Metrics: Maintain a pipeline coverage ratio that ensures consistent achievement of revenue targets. Increase the number of qualified opportunities entering the pipeline each quarter.
• Client Metrics: Achieve high customer NPS scores and expand revenue within existing accounts. Enhance customer satisfaction scores through effective relationship management.

BENEFITS:

• Compensation: Competitive salary with huge growth and upside potential.
• Wellness: Paid Health and Wellness Days and comprehensive insurance coverage.
• Impact: The ability to make a tangible impact on a global organization shaping the future of Enterprise AI.

At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.