At a Glance
- Tasks: Support animal welfare by assisting supporters with donations and inquiries.
- Company: Join the League Against Cruel Sports, a passionate team for animal rights.
- Benefits: Up to £25k pro-rata, flexible hours, and an 8% employer pension contribution.
- Other info: Hybrid role with a friendly team and opportunities for personal growth.
- Why this job: Make a real difference in animal welfare while enjoying a flexible work-life balance.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 14286 - 25000 € per year.
Up to 25k pro-rata 14,285.71 for 20 hours per week, plus 8% employer pension contribution.
Part-time (20 hours per week, Wednesday - Friday).
Hybrid 1 day per week in Godalming, Surrey.
Permanent role.
Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.
At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of sport. We’re looking for two Supporter Services Assistants to join our friendly and committed Fundraising team.
This is a vital role that supports our incredible supporters whether they’re making a donation, updating their details or asking about our campaigns. You’ll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.
You’ll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.
Our motto is dialogue, not monologue.
Supporter Services Assistant in Surrey employer: League Against Cruel Sports
The League Against Cruel Sports is an exceptional employer that champions animal welfare while fostering a supportive and flexible work environment. With a commitment to employee growth, you will find opportunities to develop your skills within a passionate team dedicated to making a difference. Enjoy the benefits of a hybrid working model in the picturesque town of Godalming, where your contributions are valued and recognised.
Contact Detail:
League Against Cruel Sports Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Services Assistant in Surrey
✨Tip Number 1
Get to know the organisation! Research the League Against Cruel Sports and their mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've delivered excellent service or resolved issues. Be ready to share these stories in your interviews to demonstrate your fit for the Supporter Services Assistant role.
✨Tip Number 3
Network with current employees! Reach out on LinkedIn or attend events to connect with people already working at the League. They can provide insights and maybe even give you a heads-up about the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining our team.
We think you need these skills to ace Supporter Services Assistant in Surrey
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for animal welfare right from the start! In your application, share why this cause matters to you and how it aligns with our mission at the League Against Cruel Sports.
Highlight Customer Service Skills:We want to know about your experience in delivering excellent customer service. Be sure to include specific examples of how you've gone above and beyond to help customers in previous roles.
Attention to Detail is Key:Since this role involves data entry and managing supporter information, make sure to emphasise your attention to detail. Mention any relevant experience where accuracy was crucial to your success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at League Against Cruel Sports
✨Know Your Stuff
Make sure you understand the mission of the League Against Cruel Sports and their commitment to animal welfare. Familiarise yourself with their campaigns and how they engage with supporters. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This is crucial as you'll be the first point of contact for supporters.
✨Attention to Detail is Key
Since the role involves data entry and managing supporter information, be ready to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you've used in the past that helped you maintain high standards.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the role and the organisation. For example, you could ask about the team dynamics or how they measure success in supporter engagement. This shows you're genuinely interested and engaged in the conversation.
