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For Companies At a Glance
- Tasks: Lead store operations, ensuring top-notch customer service and team management.
- Company: Join Urban Greens, the salad revolution in London, focused on real ingredients and community.
- Benefits: Enjoy a competitive salary, bonuses, 50% discount, and 28 days annual leave.
- Why this job: Make a real impact in a vibrant environment while developing your career.
- Qualifications: Experience in management and a passion for customer service required.
- Other info: Full-time role with opportunities for skill development and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
About Us Urban Greens leads the salad revolution in London, bringing people together with real ingredients, unbeatable flavour and a community who care.
We seek an experienced General Manager to oversee store operations, ensuring exceptional customer service, staff management, strong financial performance and compliance with health & safety.
Key Responsibilities
- Drive overall store profitability, aligning sales targets and innovating growth.
- Train, develop and day‑to‑day manage the team, embedding Urban Greens culture.
- Deliver customer service excellence, resolving conflicts with a customer‑first approach.
- Monitor feedback, implement improvements and maintain high food quality and health‑safety standards.
- Control costs, manage COGS and labour, evaluate supplier performance and uphold brand reputation.
Qualifications
- Experience: Required
- Languages: English – Advanced
- Employment: Full‑time
- Schedule: Monday to Friday
- Salary: From £30,000 yearly
Benefits
- Bonus Benefits
- 50% discount at any Urban Greens location
- Complimentary meal during your shift
- 28 days of annual leave
- Opportunities for skill development and career advancement
- Competitive salary + exciting bonus programme
General Manager employer: LEAFLIFE LTD
Contact Detail:
LEAFLIFE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and hospitality industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that General Manager role.
✨Tip Number 2
Prepare for the interview by researching Urban Greens thoroughly. Understand our mission and values, and think about how your experience aligns with our culture. We want to see your passion for real ingredients and community!
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to share examples of how you've trained and developed teams in the past. We’re looking for someone who can embed our culture and drive profitability!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website to make sure your application gets the attention it deserves!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for fresh ingredients and great flavours shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the food revolution we're leading at Urban Greens.
Highlight Your Leadership Skills: As a General Manager, you'll be managing a team, so make sure to showcase your experience in staff management and training. Share specific examples of how you've developed teams in the past and created a positive work culture.
Customer Service is Key: We pride ourselves on exceptional customer service, so don’t forget to mention your approach to resolving conflicts and ensuring customer satisfaction. Use real-life scenarios to demonstrate your customer-first mindset.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. And remember, apply through our website for the best chance!
How to prepare for a job interview at LEAFLIFE LTD
✨Know Your Stuff
Before the interview, dive deep into Urban Greens' mission and values. Familiarise yourself with their menu and any recent news or initiatives. This shows genuine interest and helps you align your answers with their culture.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed teams, resolved conflicts, and driven profitability in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Urban Greens prides itself on exceptional customer service. Be ready to discuss how you've handled difficult customer situations in the past. Highlight your customer-first approach and any strategies you've implemented to enhance customer satisfaction.
✨Financial Acumen Matters
Since the role involves managing costs and driving profitability, brush up on your financial knowledge. Be prepared to discuss how you've controlled costs, evaluated supplier performance, and contributed to financial success in your previous positions.
