At a Glance
- Tasks: Lead hotel operations and ensure exceptional guest experiences.
- Company: Leaf HOSPITALITY, a dynamic hotel management company with a commitment to excellence.
- Benefits: Exclusive hotel discounts, flexible working, enhanced leave, and financial wellness support.
- Other info: Join a culture that celebrates excellence and offers great career growth.
- Why this job: Be a key player in launching a brand-new hotel and shaping its success.
- Qualifications: 4+ years in hotel management, strong leadership, and project management skills.
The predicted salary is between 50000 - 60000 £ per year.
leaf HOSPITALITY is a hotel management company specialising in operating both branded and independent hotels since 2007. We manage every property as if it were our own, guided by our commitment to operational excellence. Our portfolio spans leading brands and distinctive independents, including Hilton, IHG, and Stanley House Hotel & Spa. With expertise from pre‐opening through to day‐to‐day operations, we deliver exceptional hospitality experiences. We also have several exciting projects underway, including the upcoming Hampton by Hilton Wigan, opening in 2027.
We're now looking for an experienced General Manager to lead this new opening. Launching in late 2027, the hotel will create up to 40 jobs and bring significant investment into Wigan. This is an outstanding opportunity to join a fantastic brand in a vibrant location with excellent transport links, and to play a pivotal role in bringing a brand‐new hotel to life.
What we're looking for:
- Passionate Leader: An experienced General Manager with at least 4+ years in hotel management, particularly Hilton or branded hotels. Ideally experienced working in a multi-layered stakeholder environment (brand, owners, management company).
- Commercial Savvy: Bring vast rooms division experience, coupled with excellent commercial awareness to lead, coach, and develop the team.
- Ambassador: Be a natural company ambassador, present in the local community, and an excellent networker connecting the hotel to its local roots.
- Project Management: Showcase excellent project management skills, ensuring every detail contributes to the hotel's success. Pre-opening hotel experience required.
- Health and Safety Expertise: Demonstrate sound health and safety knowledge and awareness, ensuring the well-being of both guests and team members.
- Financial Acumen: Showcase strong financial acumen, overseeing accurate financial reporting, forecasting, and effective cash flow management.
- Flexibility: Have a flexible schedule, including a willingness to work weekends when required, ensuring a constant on-site presence for key events.
A Culture of Recognition
We believe excellence should be celebrated, consistently and meaningfully. From our Annual Team Member Celebration of Excellence awards to everyday shout‐outs that highlight real impact, we recognise the people who bring our values to life.
As part of our team, you'll have access to a comprehensive suite of benefits, including:
- Worldwide hotel discounts — exclusive discounted stays at Hilton Worldwide and leaf HOSPITALITY hotels, plus up to 50% off food and beverage.
- Company sick pay — offering peace of mind when you need it most.
- Flexible working opportunities — supporting balance and wellbeing.
- 24/7 Employee Assistance Programme & financial wellness support.
- Long service recognition — £500 every five years.
- Enhanced annual leave — up to 33 days.
- Enhanced family leave — supporting life's important moments.
- Access to the EXCELLENCE Hub powered by Hapi — 100s of retail discounts and rewards.
- Additional pension contribution — investing in your future.
General Manager in Wigan employer: leaf HOSPITALITY
leaf HOSPITALITY is an exceptional employer that prioritises operational excellence and employee well-being, making it a fantastic place to work. With a vibrant culture that celebrates achievements through recognition programmes and offers extensive benefits such as worldwide hotel discounts, flexible working opportunities, and enhanced leave policies, employees are empowered to thrive both personally and professionally. Joining our team means being part of an exciting new project in Wigan, where you can make a significant impact in the local community while developing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Wigan
✨Network Like a Pro
Get out there and connect with people in the hospitality industry! Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current or former employees of leaf HOSPITALITY. Building relationships can open doors that a CV just can't.
✨Show Your Passion
When you get the chance to chat with potential employers, let your passion for hospitality shine through! Share your experiences and what excites you about leading a new hotel. We want to see that fire in your belly!
✨Be Ready to Showcase Your Skills
Prepare to discuss your project management experience and how you've successfully led teams in the past. We love candidates who can demonstrate their financial acumen and health and safety expertise, so have some examples ready to go!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the leaf HOSPITALITY family.
We think you need these skills to ace General Manager in Wigan
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for guests.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in hotel management, especially with branded hotels like Hilton. We love seeing how your past roles have prepared you for this exciting opportunity!
Be Specific About Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve led teams, improved operations, or managed projects successfully. We’re all about operational excellence, so show us what you’ve done!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at leaf HOSPITALITY
✨Know Your Stuff
Before the interview, dive deep into leaf HOSPITALITY's values and operations. Familiarise yourself with their portfolio, especially the brands they manage like Hilton and IHG. This knowledge will help you demonstrate your genuine interest and understanding of the company.
✨Showcase Your Leadership Skills
As a General Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in the past, particularly in hotel management. Highlight your experience in coaching and developing staff, as well as your ability to thrive in multi-layered stakeholder environments.
✨Demonstrate Financial Acumen
Be ready to discuss your financial management experience. Bring specific examples of how you've overseen financial reporting, forecasting, and cash flow management in previous roles. This will show that you have the commercial savvy needed for the position.
✨Emphasise Project Management Experience
Since this role involves overseeing a new hotel opening, be prepared to talk about your project management skills. Share instances where you've successfully managed pre-opening processes or similar projects, ensuring every detail contributed to success.
