At a Glance
- Tasks: Create a welcoming atmosphere by expertly cleaning and refreshing guest rooms.
- Company: Award-winning boutique hotel in the stunning Ribble Valley countryside.
- Benefits: Flexible shifts, exclusive discounts, continuous learning, and employee assistance.
- Other info: Opportunities for recognition and career growth in a supportive environment.
- Why this job: Join a passionate team and make guests' stays unforgettable with your attention to detail.
- Qualifications: A passion for cleanliness and a commitment to high standards.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first‑class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world‑class spa, Stanley House is truly a hotel like no other.
What we’re looking for
Are you ready to play a crucial role in creating a welcoming and comfortable atmosphere for our guests? As a Room Attendant in our esteemed hotel, we’re searching for individuals who possess a passion for cleanliness, an eye for detail, and a commitment to excellence.
Day in the life of
As a Room Attendant, your day begins with the promise of turning each guest’s stay into a memorable experience. With meticulous attention to detail, you’ll expertly clean and refresh guest rooms, ensuring they are pristine and welcoming. You’ll embrace the art of organization, managing your workload efficiently to meet the high standards of cleanliness our guests expect. Whether it’s fluffing pillows, restocking amenities, or adding the final touches, you’ll transform each room into a haven of comfort. With a friendly smile, you’ll be an essential part of creating a warm and inviting atmosphere, making our guests’ stay unforgettable. Your dedication to perfection and the satisfaction of our guests is your daily triumph.
Key Responsibilities
- Ensure all rooms/bathrooms are cleaned daily to a high standard
- Responsible for maintaining the cleanliness and property in your assigned rooms and work area
- Accountable for achieving and exceeding our high cleaning standards
- Ensure all cleaning products are always stored safely and securely
- To comply with Health and Safety policies
- Provide courteous, professional, efficient and flexible service at all times
What you’ll get in return
- Flexible shifts to suit your lifestyle
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Team member of the month - £100 and Team member of the year - £500
- Uniform Provided
This hotel is managed by leaf HOSPITALITY, a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
Room Attendant in Blackburn employer: leaf HOSPITALITY
Stanley House Hotel & Spa is an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to excel. Located in the picturesque Ribble Valley, employees enjoy flexible shifts, exclusive discounts, and continuous development opportunities, all while contributing to a memorable guest experience in a stunning environment. Join us to be part of a dedicated team that prioritises excellence and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Blackburn
✨Tip Number 1
Get to know the hotel! Before your interview, take a moment to research Stanley House Hotel & Spa. Familiarise yourself with its facilities and values. This will not only impress the hiring team but also help you tailor your responses to show how you can contribute to their commitment to excellence.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and passion for cleanliness. We want to hear how you’ve gone above and beyond in previous roles to create a welcoming atmosphere.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. A neat appearance reflects your commitment to cleanliness and attention to detail, which are key traits for a Room Attendant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Stanley House team. Don’t forget to follow up after your application to express your enthusiasm!
We think you need these skills to ace Room Attendant in Blackburn
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know why you love cleanliness and how it plays a role in creating a welcoming atmosphere. Share any experiences that highlight your attention to detail and commitment to excellence.
Highlight Relevant Experience:If you've worked in similar roles before, make sure to mention them! We want to see how your past experiences can contribute to maintaining our high cleaning standards at Stanley House.
Be Personable and Friendly:Remember, we’re looking for someone who can create a warm atmosphere for our guests. Use a friendly tone in your application to show us your personality and how you would fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at leaf HOSPITALITY
✨Know the Hotel Inside Out
Before your interview, take some time to research Stanley House Hotel & Spa. Familiarise yourself with its facilities, services, and values. This will not only show your genuine interest but also help you tailor your answers to align with their commitment to excellence.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is key. Prepare examples from your past experiences where you demonstrated this skill. Whether it’s about cleaning techniques or how you organised your tasks, be ready to discuss how you ensure high standards of cleanliness.
✨Emphasise Your Customer Service Skills
Creating a welcoming atmosphere is crucial in hospitality. Think of instances where you went above and beyond for guests or clients. Highlight your ability to maintain professionalism and flexibility, as these traits are essential for making guests feel comfortable.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what success looks like in the Room Attendant role. This shows your enthusiasm and helps you gauge if the hotel is the right fit for you.
