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- Tasks: Manage daily operations for meetings and events at a stylish four-star hotel.
- Company: Join leaf HOSPITALITY, a leader in delivering excellent service in the hotel industry.
- Benefits: Enjoy competitive pay, exclusive discounts, continuous learning, and additional leave.
- Why this job: Be part of a dynamic team, build relationships, and ensure memorable experiences for guests.
- Qualifications: Proven experience in hotel events management and strong leadership skills required.
- Other info: Opportunity for career growth with performance bonuses and recognition programs.
The predicted salary is between 36000 - 60000 £ per year.
This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.
The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.
What we\’re looking for:
You will oversee the day-to-day running of the meetings, events and conference business across the hotel.
The successful candidate will have proven experience in a hotel events background, (ideally branded hotels). You will be able to demonstrate your ability to successfully manage a conference and events operation. You will have strong leadership skills ensuring the team are well equipped and trained to a high standard.
Day in the life of:
You will have a hands-on approach and be present during all key operational periods. Building relationships will be at the forefront of your skill set, ensuring excellent communication and service to all hotel clientele. You will be tasked with ensuring all standards of practice are in place for the department and reviewed on a regular basis, ensuring these are challenged when not performing well.
Example key responsibilities:
- Oversee the labour costs ensuring this is controlled, producing staff rotas in a timely manner. Ensuring appropriate levels are maintained to produce an excellent service.
- Ensuring stock and wastage are controlled and levels are maintained. Providing the relevant training to support.
- Review of all BEO’s, food menus, room layouts and supplier information prior to the event taking place. Overall responsibility for the successful operation of all events.
- Line management responsibilities, promoting and facilitating the ongoing development of the team. Carrying out regular reviews with team members alongside hosting department meetings.
- Overall accountability for the departments’ performance during any internal and external auditing. Includes branded and mystery guest visits, monitoring of results and carrying out feedback and training with the team where needed.
- Ensure company policies and mandates including Food Hygiene, Cash Handling, Health & Safety, Manual Handling etc. are adhered to at all times whilst ensuring the team also complies with such policies.
What you\’ll get in return:
- Competitive pay and package
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Access to discounted stays across 1000\’s of Hilton Hotels worldwide
- Enhanced Maternity and Paternity pay
- Access to free team food while on duty
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Additional annual leave
- Service bonus for 5 and 10 years up to £1K
- Team Member of the month – £100 and Team Member of the year – £500
This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
#BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial
Compensation: Competitive salary #J-18808-Ljbffr
Meeting & Events Operations Manager employer: leaf HOSPITALITY
Contact Detail:
leaf HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Operations Manager
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Understanding the unique features of the hotel, such as the Marco Pierre White Steakhouse and the rooftop bar, will help you demonstrate your knowledge during interviews and show how you can enhance the guest experience.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in event management at hotels. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Be ready to share specific examples of how you've trained staff and improved service standards, as this is crucial for the role.
✨Tip Number 4
Research the latest trends in event management and hospitality. Being knowledgeable about current practices and innovations will not only impress during interviews but also show that you're proactive and committed to excellence in the role.
We think you need these skills to ace Meeting & Events Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel events management. Focus on your leadership skills and any specific achievements in managing conferences or events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific examples of how you've successfully managed events in the past.
Highlight Key Skills: In your application, emphasise skills such as communication, team management, and operational oversight. These are crucial for the Meeting & Events Operations Manager position.
Showcase Your Knowledge of the Company: Demonstrate your knowledge of leaf HOSPITALITY and their values in your application. Mention how you align with their commitment to excellence and service.
How to prepare for a job interview at leaf HOSPITALITY
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in managing events, particularly in a hotel setting. Highlight specific examples where you successfully oversaw conferences or events, detailing the challenges you faced and how you overcame them.
✨Demonstrate Leadership Skills
Since the role requires strong leadership, think of instances where you led a team effectively. Share how you motivated your team, handled conflicts, and ensured high standards of service during events.
✨Know the Venue Inside Out
Familiarise yourself with the hotel’s facilities, including the ballroom and dining options. Being knowledgeable about the venue will show your genuine interest in the position and help you answer questions about how you would utilise these spaces for events.
✨Prepare Questions About Operations
Have insightful questions ready about the hotel's operations, such as how they manage labour costs or ensure compliance with health and safety regulations. This demonstrates your understanding of the role's responsibilities and your proactive approach to problem-solving.
