Night Supervisor
Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations. This downtown hotel features fully air‑conditioned flexible event space. The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion. Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.
Join Our Team
We're looking for a reliable and proactive Night Supervisor to help lead our hotel operation overnight, ensuring our guests receive exceptional service and support throughout their stay.
This is a hands‑on role where you'll oversee the smooth running of the hotel during the night, support team members and act as a key point of contact for guests.
If you're confident working independently, enjoy taking responsibility and are passionate about delivering great hospitality, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
What You’ll Be Doing
- Support the overnight operation of the hotel, ensuring a safe, secure and welcoming environment
- Act as the senior team member on duty during overnight shifts
- Deliver exceptional guest service and respond to guest enquiries professionally and efficiently
- Handle guest feedback and resolve issues effectively
- Support night audit and overnight administrative processes where required
- Conduct regular security and safety checks throughout the hotel
- Ensure company, brand and legal standards are maintained at all times
- Support and guide team members working overnight
- Prepare the hotel for the following day's operation
- Help create a positive experience for guests from arrival through to departure
What We’re Looking For
- Previous experience in a hospitality, guest service or supervisory role
- Strong customer service and communication skills
- Ability to work independently and make confident decisions
- Good organisational and problem‑solving abilities
- Comfortable taking responsibility for the operation overnight
- Reliable, professional and trustworthy approach
- Good attention to detail and administrative skills
- Positive, proactive and guest‑focused attitude
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Night Supervisor in Lincoln employer: leaf HOSPITALITY
Leaf Hospitality is an outstanding employer that prioritises exceptional guest experiences while fostering a supportive and dynamic work environment in Hull. With a strong emphasis on employee growth, we offer comprehensive training opportunities and attractive benefits, including discounts that enhance your overall experience. Join us to be part of a team that values passion and dedication in the hospitality industry.
