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- Tasks: Lead hotel operations, ensuring excellence and a people-first culture.
- Company: Stylish hotel managed by leaf HOSPITALITY, focused on excellence.
- Benefits: Exclusive discounts, continuous learning, competitive pay, and additional leave.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: 2+ years in hotel management, passionate about guest experiences.
- Other info: Be part of a company that values integrity, humanity, and transparency.
The predicted salary is between 36000 - 60000 £ per year.
This stylish hotel is off the M65, ideally located on the border of Hyndburn and Blackburn within the Frontier Retail Park. Local attractions such as Blackburn's historic cathedral, the Blackburn Museum & Art Gallery, King George's Hall, and Blackburn Empire Theatre are only a 10-minute drive away. The hotel encompasses 150 bedrooms and has substantial parking available for big group bookings. The hotel has a friendly, upbeat, comfortable feel and embodies Hampton's culture of Hamptonality perfectly. Our team will welcome you with a bright smile and are multiskilled to support you on both the reception desk as well as in our lounge, bar, and during breakfast. There is a spacious lounge area where guests can enjoy a relaxing drink and some food, or they may choose to take advantage of the onsite gym. The spacious and friendly lounge area is the perfect setting to meet with your family, friends, or to organise a small meeting with a client or colleagues.
The Role: This is an excellent opportunity for an aspiring General Manager or an experienced General Manager to play a key role in the continued growth and success of the business. As the General Manager, you will lead all aspects of hotel operations with a focus on excellence. Your unwavering passion for the hotel's success, coupled with your precision and meticulous attention to detail, will set the standard for your team. Reporting directly to the Group Operations Director, you will play a pivotal role in driving performance and strategy. In this position, you will participate in monthly business reviews, presenting the hotel's performance to key stakeholders. Our company takes pride in maintaining our assets to the highest standards and being at the forefront of innovative ideas and concepts that keep us ahead of the competition. We are seeking a dedicated leader who is deeply committed to the hotel's success. You will focus on the finer details to ensure that both the hotel and the team collaborate effectively and operate efficiently, maintaining the highest standards of service.
Skills and Experience:
- Minimum of 2+ years’ experience as a Hotel Manager, Operations Manager or above.
- Ideally from a Hilton-branded hotel environment.
- Passionate about delivering outstanding guest experiences and creating a people-first culture.
- Confident and capable of challenging the status quo to drive improvement.
- Experienced in navigating a multi-layered stakeholder environment (brand, owners, management).
- Commercially astute, with a strong track record of leading, coaching, and developing successful teams.
- Sound understanding of health and safety practices.
- Strong financial acumen.
- Flexible availability, including weekends and key trading periods.
- A natural brand ambassador who is visible, engaged, and active within the local community.
- Embodies leaf HOSPITALITY’s core values: integrity, humanity, and transparency.
- An inspiring communicator with high emotional intelligence and the ability to motivate and engage teams.
- Strategically minded, with the vision and ambition to drive the hotel forward in a dynamic industry.
- Balances being a visible leader on the floor with a strategic focus on long-term commercial success.
What you'll get in return:
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio and Hilton Worldwide.
- Continuous learning & development opportunities.
- Free access to 24/7 employee assistance program.
- Access to perks, discounts and memberships via the Hapi platform.
- Team member of the month - £100 and Team member of the year - £500.
- Competitive pay and package including bonus scheme.
- Additional annual leave and family leave.
- Additional pension contribution.
Apply now and be part of a company where excellence is not just a value but a way of life! This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
General Manager in Blackburn employer: leaf HOSPITALITY
Contact Detail:
leaf HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Blackburn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even hit up social media groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you admire, like ours at leaf HOSPITALITY. Express your interest and ask if they have any upcoming opportunities. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. At leaf HOSPITALITY, we value integrity, humanity, and transparency. Tailor your responses to reflect these values and demonstrate how you embody them in your work. This will help you stand out as a candidate who truly fits our team!
We think you need these skills to ace General Manager in Blackburn
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering outstanding guest experiences and creating a people-first culture.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience, especially if you've worked in a Hilton-branded hotel. We love seeing how your background aligns with our values and the role of General Manager.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experience without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at leaf HOSPITALITY
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel and its unique offerings. Familiarise yourself with local attractions, the hotel's culture of 'Hamptonality', and any recent news or updates. This will not only show your genuine interest but also help you connect your experience to their specific needs.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you've successfully led teams in the past, focusing on your ability to motivate and engage staff. Share specific examples of how you've fostered a people-first culture and driven performance improvements.
✨Prepare for Stakeholder Scenarios
Given the multi-layered stakeholder environment, think about potential scenarios you might face. Prepare to discuss how you would navigate challenges with brand owners, management, and your team. Highlight your commercial acumen and strategic thinking to demonstrate your readiness for the role.
✨Emphasise Your Commitment to Excellence
The hotel prides itself on maintaining high standards, so be sure to convey your passion for excellence. Discuss how you ensure quality service and operational efficiency in your previous roles. Use specific metrics or achievements to back up your claims and show that you embody the hotel's core values.