Join a supportive and passionate team at Nurseline Community Services, part of the Catalyst Care Group, providing exceptional person-centered care across Bristol. As a Care Coordinator, you’ll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organization continue to grow and thrive.
About the Role
As a Care Coordinator, you’ll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You’ll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards.
Working closely with the Transforming Care, Account Management, and Sales teams, you’ll contribute to business growth and client satisfaction. The role also includes participating in the on-call rota as part of your regular duties.
Key Responsibilities
- Coordinate staffing solutions to meet client requirements across care services
- Manage and respond to all incoming client and clinician inquiries efficiently
- Collaborate with internal teams to support smooth and compliant operations
- Match clinicians’ skills and availability to client needs
- Maintain accurate records and ensure adherence to company procedures and regulations
- Support service improvement and promote positive relationships with clients and staff
About You
- NVQ Level 2 in Health and Social Care (desirable)
- Experience in the healthcare sector, preferably in coordination or administrative roles
- Strong communication, organisational, and multitasking skills
- Confident using Microsoft Word, Outlook, and Excel
- Ability to work in a fast-paced environment handling multiple queries
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Care Coordinator employer: Leaf Complex Care Group
At Leaf Complex Care, we pride ourselves on being an exceptional employer that values compassion, impact, and community. Our supportive work culture fosters professional growth through regular training and development opportunities, while our flexible working hours allow you to balance your personal life with meaningful work. Join us in making a significant difference in the lives of individuals within their own communities, where your contributions are celebrated and rewarded.
