At a Glance
- Tasks: Lead complex customer migrations and ensure successful go-live outcomes.
- Company: Join a leading tech company shaping cloud technology adoption.
- Benefits: Access to cutting-edge AI tools, collaborative culture, and career growth opportunities.
- Other info: Your insights will directly influence migration tooling evolution.
- Why this job: Make a real impact on customer success while working with innovative technologies.
- Qualifications: 8+ years in Professional Services with expertise in cloud platforms.
The predicted salary is between 63000 - 77000 £ per year.
Note
By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization.
Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud.
Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.
About the Role
The Migration Delivery Sr Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live.
You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.
This role sits at the intersection of customer relationship management and hands-on technical execution.
You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.
- What You'll Be Doing
- Customer Engagement & Value Delivery
- Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes.
- Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
- Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
- Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
- Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.
- Strategic Partnerships & Tooling
- Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.
- Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
- Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
- Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.
- Technical Expertise & Incident Response
• Serve as a subject matter expert in at least one key domain
- Marketing Cloud (Engagement/Intelligence)
- Data 360 (Data Cloud)
- Revenue Cloud (CPQ/Billing)
- , or
- Tableau
- Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
- Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.
- Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.
What We're Looking For
- Required Qualifications
- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
- Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
- Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
- Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
- Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.
- Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
- Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
- Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
- Degree or equivalent relevant experience required.
Experience will be evaluated based on the core competencies for the role (e. g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Preferred Qualifications
- Certifications in relevant domains (e. g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
- Prior experience as an individual contributor leading multi-million dollar transformation engagements.
- Salesforce AI Associate or Agentblazer certifications.
- What's in It for You
You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with.
This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.
Migration Delivery Senior Lead - Marketing Cloud in London employer: Leadout Capital
At Cloudsmith, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to take ownership of their projects. As a Senior Platform Tools Engineer, you'll have the opportunity to shape developer-facing tools that directly impact our users' experience, all while enjoying a supportive environment that prioritises professional growth and development. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making Cloudsmith an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Migration Delivery Senior Lead - Marketing Cloud in London
✨Join Local Tech Meetups
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We think you need these skills to ace Migration Delivery Senior Lead - Marketing Cloud in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Leadout Capital.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Leadout Capital and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Leadout Capital
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Leadout Capital uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
