Senior IT Technician

Senior IT Technician

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of IT Support Technicians and tackle exciting tech challenges.
  • Company: Join L.E.A.D. IT Services, a growing company in the education sector.
  • Benefits: Enjoy generous holidays, discounts, and a solid pension scheme.
  • Why this job: Make a real difference in schools while developing your IT skills.
  • Qualifications: Experience in IT support and strong leadership abilities.
  • Other info: Bright office environment with great team spirit and career growth.

The predicted salary is between 36000 - 60000 Β£ per year.

We are currently recruiting for a Senior Technician who will be predominantly office based, with occasional travel; this is an exciting opportunity and would be ideally suited to someone who can deal with new challenges and adapt to the demands of the business. This role would include line managing our onsite IT Support Technicians and dealing with day-to-day third line escalations.

About the vacancy:

  • Hours of Work: Monday to Thursday 8:30am - 4:30pm & Friday 8:30am - 4:00pm
  • Closing Date: 15th February 2026

Applications will be reviewed as received and you will be contacted to arrange an interview should your application be selected.

The Role:

L.E.A.D. IT Services was incorporated in 2010 and joined L.E.A.D. Academy Trust in September 2016. Over the years we have expanded significantly increasing both our team and the number of customers accessing our services. We specialise in supporting the education sector working with nurseries, primary schools, secondary schools, colleges and specialist schools. As well as L.E.A.D. Academy Trusts 25 schools we also support many more trusts nationwide.

Our office is based in Pride Park, which is easily accessible via public transport. The open plan office is bright and airy and a fully equipped kitchen with break out areas. With many of the team being here from the start and lots who have joined along the way, this knowledgeable, friendly team really is great to be a part of.

Join us and you can expect an excellent benefits package including a generous holiday entitlement which increases with service, discounted schemes for shopping, entertainment and lifestyle and a pension scheme.

To apply please email a completed application form to: jobvacancies@leaditservices.co.uk

All shortlisted candidates will need to verify their eligibility to work in the UK at interview. L.E.A.D. IT Services is committed to safeguarding and promoting the welfare of children and young people and we expect all staff and volunteers to share this commitment. This post is subject to a Disclosure and Barring Service check.

Senior IT Technician employer: Leaditservices

L.E.A.D. IT Services is an exceptional employer, offering a vibrant and supportive work environment in the heart of Pride Park. With a strong focus on employee growth, our team enjoys generous benefits, including increasing holiday entitlement and various discounts, all while contributing to meaningful projects within the education sector. Join us to be part of a knowledgeable and friendly team that values adaptability and innovation.
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Contact Detail:

Leaditservices Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior IT Technician

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT sector and let them know you're on the lookout for a Senior IT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for IT roles and practice your responses. Make sure you can showcase your experience with third line escalations and managing teams, as these will be key in your discussions.

✨Tip Number 3

Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a better chance of standing out in the crowd!

We think you need these skills to ace Senior IT Technician

Line Management
Third Line Support
Adaptability
Problem-Solving Skills
Customer Service
Technical Support
Communication Skills
Team Collaboration
IT Troubleshooting
Time Management
Attention to Detail
Knowledge of IT Systems

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior IT Technician role. We want to see how you can tackle new challenges and adapt to our business needs!

Showcase Your Leadership Skills: Since this role involves line managing our onsite IT Support Technicians, don’t forget to mention any relevant leadership experience. We love seeing examples of how you've successfully led a team or handled escalations in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!

How to prepare for a job interview at Leaditservices

✨Know Your Tech Inside Out

As a Senior IT Technician, you'll need to demonstrate your technical expertise. Brush up on the latest technologies relevant to the education sector and be ready to discuss how you've tackled third line escalations in the past.

✨Show Your Leadership Skills

Since this role involves line managing onsite IT Support Technicians, be prepared to share examples of your leadership experience. Think about times when you've successfully guided a team through challenges or improved processes.

✨Adaptability is Key

This position requires someone who can adapt to new challenges. Be ready to discuss situations where you've had to think on your feet or adjust your approach to meet changing demands in a fast-paced environment.

✨Familiarise Yourself with the Company

Research L.E.A.D. IT Services and their mission in supporting the education sector. Understanding their values and how they operate will help you align your answers with what they're looking for in a candidate.

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