Business Support

Business Support

Bury St Edmunds Part-Time No home office possible
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At a Glance

  • Tasks: Join our team to greet customers, manage reception, and handle finance tasks.
  • Company: Leading Lives is a values-driven social enterprise focused on making a difference in people's lives.
  • Benefits: Enjoy flexible hours, bespoke training, cycle to work scheme, and a pension with up to 8% contribution.
  • Why this job: Make an impact in social care while developing your skills in a supportive environment.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: 3-week induction programme with a buddy to help you settle in.

We are looking for a Business Support to work in our Bury Community Hub. This role involves meeting and greeting customers and visitors, working in reception, and completing various business support tasks alongside our existing Business Support team.

Responsibilities include:

  • Finance tasks such as invoicing and payroll
  • Maintaining day plans and rotas
  • Ordering stationary
  • Processing annual leave
  • Answering phones
  • Handling queries delegated by management

The key aspect is providing a professional and friendly service to customers and their families.

Why work for us?

  • We are passionate about making a difference in people’s lives.
  • Opportunity to become a shareholder member of our employee-owned social enterprise, helping to shape Leading Lives' vision and values.
  • Award-winning bespoke training, including opportunities to gain a Health & Social Care qualification.
  • Additional benefits include cycle to work scheme, employee assistance programme, sick pay, on-site parking, casual dress, and more.
  • Pension scheme with up to 8% contribution.

Your responsibilities include:

  • Providing efficient administrative support
  • Financial support such as petty cash and invoice processing
  • Being the first point of contact for customers
  • Improving administrative processes using your knowledge

About The Role

Your induction: Leading Lives offers a 3-week induction programme supported by a buddy. The start date will be confirmed after satisfactory DBS and safer recruitment checks.

Skills Needed

About The Company

Company Culture:

  • Values-Driven: Leading Lives actively embodies its values in daily operations.
  • Employee Testimonials: Feedback from staff highlights the positive impact of the company’s values.
  • Authenticity: The organization emphasizes genuine commitment to its values.

We’re a Disability Confident Employer. We are happy to make reasonable adjustments. Please let us know if you need support or adjustments during the application process.

Business Support employer: Leading Lives

Leading Lives is an exceptional employer dedicated to making a meaningful impact in the community through social care. With a strong focus on employee development, we offer award-winning training and the unique opportunity to become a shareholder member of our employee-owned enterprise. Our supportive work culture, combined with benefits like a cycle to work scheme and a generous pension contribution, makes Bury Community Hub a rewarding place to grow your career while helping others.
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Contact Detail:

Leading Lives Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support

✨Tip Number 1

Familiarise yourself with the values and mission of Leading Lives. Understanding their commitment to making a difference in people's lives will help you align your responses during any interviews or discussions.

✨Tip Number 2

Prepare to discuss your experience in customer service and administrative roles. Highlight specific examples where you've provided excellent support, as this is crucial for the Business Support position.

✨Tip Number 3

Showcase your organisational skills by discussing how you've managed tasks like invoicing, payroll, or scheduling in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.

✨Tip Number 4

Be ready to express your enthusiasm for working in social care. Share why you believe this sector is important and how you can contribute positively to the community hub environment.

We think you need these skills to ace Business Support

Customer Service Skills
Administrative Skills
Financial Management
Invoicing and Payroll Processing
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork
Organisational Skills
Proficiency in Microsoft Office Suite
Ability to Handle Queries
Adaptability
Confidentiality Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Business Support position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative and financial support experience. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent customer service in previous roles.

Write a Compelling Cover Letter: In your cover letter, express your passion for social care and how you can contribute to the company's values. Mention your ability to improve administrative processes and provide examples of your friendly and professional service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Leading Lives

✨Show Your People Skills

As a Business Support role involves meeting and greeting customers, it's crucial to demonstrate your interpersonal skills. Be friendly and approachable during the interview, and share examples of how you've successfully interacted with customers or clients in the past.

✨Highlight Your Administrative Experience

Make sure to discuss any previous experience you have in administrative roles. Talk about specific tasks you've handled, such as invoicing, payroll, or managing schedules, as these are key responsibilities in this position.

✨Emphasise Your Problem-Solving Skills

The role requires improving administrative processes, so be prepared to discuss how you've identified issues and implemented solutions in previous jobs. This will show your potential employer that you're proactive and capable of enhancing their operations.

✨Align with Company Values

Leading Lives is values-driven, so it's important to understand their mission and values. During the interview, express how your personal values align with theirs and provide examples of how you've embodied similar values in your work.

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