Team Leader in Bury St Edmunds

Team Leader – Bury St Edmunds, Support to Live at Home 💷

Location: Bury Community Hub, Hollow Road

Job Description

Contract: 32 Hour Contract | Rate: £13.10/hr + Enhancements | Organisation: Employee-Owned

Are you ready to lead, inspire, and make a real impact? Join Leading Lives, a not-for-profit, employee-owned social enterprise supporting adults with learning disabilities across Suffolk.

The Role

We’re looking for a hardworking, proactive Team Leader to coach and support our Bury Supported Living team in delivering meaningful social care. This role requires someone who can think on their feet, solve day‑to‑day challenges independently, and take ownership of operational decisions without direct Service Manager support. You’ll be the vital link between team members and management—driving quality, culture, and consistency while ensuring our customers live the lives they choose.

About the Role

Why Join Us?

• Award‑winning training & development
• Opportunity to become a shareholder in our employee‑owned enterprise
• Up to 8% pension contribution
• Cycle to work scheme, EAP, casual dress, sick pay, and more
• Make a difference—every single day

What You’ll Do

• Lead by example and mentor your team
• Promote dignity, inclusion, and person‑centred care
• Carry out audits, medication observations, and staff supervisions
• Be accessible to your team and act as the first point of contact for operational queries
• Support rota planning, care planning, and ensure tasks are completed to a high standard
• Be available out of hours to provide advice and support when required
• Work every other weekend and undertake sleep‑in duties
• Arrange visits, tours, and initial assessments for new referrals
• Build strong relationships with professionals and landlords to ensure repairs are completed promptly
• Uphold Health & Safety standards and follow Leading Lives policies and procedures
• Act as a role model and embed a positive work culture within the team
• Work openly and honestly with customers and professionals to shape service delivery

What You’ll Need

• Level 3 in Social Care (or equivalent)
• Strong communication, leadership, and IT skills
• Experience in social care and a passion for people
• A good work ethic and the drive to go the extra mile
• Confidence to work independently and solve problems effectively

You’ll receive a 3‑week induction with a dedicated buddy to support you from day one.

Start date subject to enhanced DBS and safer recruitment checks.

Skills Needed

People, Nursing / Caring

About The Company

Company Culture

• Values‑Driven: Leading Lives not only talks about their values but actively embodies them in their daily operations.
• Employee Testimonials: The company encourages feedback from employees like Anna, an experienced support worker, to showcase the positive impact of their values on staff.
• Authenticity: Leading Lives emphasizes authenticity in their values, highlighting that they are not just empty words but a lived reality within the organization.

We’re a Disability Confident Committed employer

We are happy to make reasonable adjustments whenever possible. Please do let us know if you need any support/ adjustments with your application and the process.

Required Criteria

• Candidate must have achieved Level 3 in Health and Social Care

Desired Criteria

None specified.

Closing Date

Monday 16th March 2026

Contract Type

parttime

Salary

£13.10 Hourly