At a Glance
- Tasks: Drive business growth by building relationships and converting opportunities into outcomes.
- Company: Join the Leadership Skills Foundation, a dynamic organisation focused on youth leadership development.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Ideal for those based in West Midlands, South West, or Wales; travel may be required.
- Why this job: Be part of an exciting journey to empower 200,000 young people annually.
- Qualifications: Experience in business development or sales, with strong communication skills.
The predicted salary is between 41850 - 51150 £ per year.
You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development.
Key Responsibilities:
- Building relationships that drive programme registrations.
- Using data and insights to adapt approaches and drive efficiency.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
- Generate and convert new business using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via Sector, Segment and Region Development Plans.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
- Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes.
- Ensure every interaction reflects the Leadership Skills Foundation's values.
- Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
- Use our CRM systems and workflow as planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
Requirements:
- Previous experience in a business development or sales role is essential.
- Good knowledge of the education systems in the UK.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence, and build relationships with key stakeholders and customers.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
Ideally, you will be based within or near the West Midlands, South West, or Wales due to potential travel requirements in these regions. The Leadership Skills Foundation cannot offer visa sponsorship.
Business Development Officer (Permanent) in Northampton employer: Leadership Skills Foundation
At the Leadership Skills Foundation, we pride ourselves on being an exceptional employer that champions personal and professional growth. Our dynamic work culture fosters collaboration and innovation, allowing you to make a meaningful impact on the lives of young people across the UK. With a focus on leadership skills development, we offer unique opportunities for career advancement while ensuring a supportive environment that values your contributions and encourages continuous learning.
Contact Details:
Leadership Skills Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Officer (Permanent) in Northampton
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We think you need these skills to ace Business Development Officer (Permanent) in Northampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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Tailor Your Documents for Us:When applying for a full-time role at Leadership Skills Foundation, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
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✨Portfolio of Projects
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✨Know their business model
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