Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants and landlords, ensuring smooth tenancy processes and excellent communication.
- Company: Join Leaders, a reputable property group with a commitment to excellence.
- Benefits: Competitive salary, career growth, generous holiday allowance, and staff discounts.
- Why this job: Kickstart your career in property management with comprehensive training and support.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Dynamic team environment with opportunities for hybrid working after probation.
The predicted salary is between 26500 - 28500 £ per year.
Overview
Job Title: Trainee Property Manager
Location: Southampton
Brand: Leaders
Salary: £26,500-£28,500 OTE based on experience and inclusive of commission
Hours: Monday to Friday 9am to 5:30pm (1 hour lunch)
Opportunity for hybrid working: 1 – 2 days a week after successfully completing a 6 month probation period.
About Leaders
Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market
Job Summary and Key Responsibilities
Reporting to the Team Manager/Head of Centre, Leaders are seeking a Trainee Property Manager to join our dedicated and dynamic team based in Southampton. As a Trainee Property Manager, experience is not essential as we will train you. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
Key Responsibilities
- You\’ll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue
- If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
- Updating all parties on a regular basis by both phone, email or text and logging notes.
- To make regular ‘well being’ calls to the landlord
- Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
- Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
- Working with the Property Inspection Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
- Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
- Dealing with non managed deposits who are part of the No Deposit Scheme
- To ensure check out process is followed and communication is sent out within company process via the Depositary site
- To work with the team leaders, head of centres and branch network to understand the reason for any lost units
- To maintain high levels of communication to internal and external customers
What are we looking for
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Full UK Driving License Required
What we can offer you
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment
Benefits
- Competitive base salary and additional incentives
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
#J-18808-Ljbffr
Trainee Property Manager Property Management · Southampton PM Hub · employer: Leaders Romans Group
Contact Detail:
Leaders Romans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Property Manager Property Management · Southampton PM Hub ·
✨Tip Number 1
Get to know the company! Research Leaders and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about excellent communication, try role-playing common scenarios with a friend or family member. This will help you feel more confident when speaking with potential employers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local property management events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Leaders.
We think you need these skills to ace Trainee Property Manager Property Management · Southampton PM Hub ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Property Manager role. Highlight any customer service experience or communication skills, as these are key for us at Leaders.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Communication Skills: Since excellent written communication is crucial for this role, ensure your application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Leaders Romans Group
✨Know Your Stuff
Before the interview, make sure you research Leaders and their approach to property management. Familiarise yourself with their values and services, as this will help you demonstrate your genuine interest in the role and the company.
✨Practice Makes Perfect
Prepare for common interview questions related to communication and customer service. Think of examples from your past experiences where you've successfully handled inquiries or resolved issues, even if they’re from different contexts.
✨Dress to Impress
Even though it’s a trainee position, first impressions matter! Dress smartly and professionally to show that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics, training opportunities, or the company culture. This shows that you’re engaged and thinking about how you can fit into their environment.
