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- Tasks: Help clients find their dream homes while achieving sales targets and delivering top-notch service.
- Company: Join Romans, a leading lettings agency known for its commitment to exceptional customer service.
- Benefits: Enjoy 30 days holiday, company car, and discounts on retail and experiences.
- Why this job: This role offers growth potential, a supportive team culture, and exciting rewards for hard work.
- Qualifications: Previous experience as a Lettings Consultant or in customer service and sales is essential.
- Other info: We value diversity and encourage all applicants to apply, regardless of background.
The predicted salary is between 36000 - 60000 £ per year.
Romans are looking for a driven individual to join our successful Farnborough branch as their new Senior Lettings Consultant. If you are someone who can see yourself thriving on delivering that exceptional service and finding your client that dream home while building a strong platform for your future career, this is the role for you.
You will need experience previously working as a Lettings Consultant/Senior Consultant, customer service and sales to be successful. However, you just need to be passionate about the service you offer and bravely step out of your comfort zone to provide the best service, pride yourself on integrity and respect your peers by knowing you are working as one team to achieve the same goal.
Location: Farnborough
Company car: Company Car Provided
We have a long list of benefits which is just our way of giving back to recognise our employee’s hard work. Here are just a few:
- 30 days holiday (including bank holidays) – increased by 1 extra day a year of service up to 35 days
- Carry over holiday allowances to the following year
- Salary sacrifice pension – more money in your pocket through NI savings
- Employee assistance programme including access to a virtual GP 24/7 and mental health first aiders
- Regular and yearly recognition and awards – Ibiza and South Africa trips just being some of the recent winner prizes
- Staff retail, utilities and holiday discounts including experience days
- Refer a friend bonus
- Department business referrals bonuses
What will your day to day look like?
- Identifying and maximising business opportunities
- Booking property viewings and registering applicants
- Delivering exceptional customer service over the phone and face to face
- Achieving personal and branch sales targets
- Negotiating and agreeing tenancies
- Representing the company in a professional manner
- Building strong relationships internally and externally
During the recruitment process, you will speak to one of our Recruitment Partners initially who will support you through the process. You will have a chance to speak to your potential new manager and Regional Director face to face. Don’t miss out on this customer service and sales based role. You could be our next Director in the future so take advantage of what we have to offer and apply now!
Leaders Romans Group are an equal opportunities employer who value diversity and inclusion. We encourage applications regardless of sex, race, disability, age, sexual orientation, gender status, religion or belief, marital status or pregnancy and maternity. If you have a special need that requires accommodation during the role or the recruitment process, please let the LRG Recruitment team know and we will be happy to assist.
Senior Lettings Consultant employer: Leaders Romans Group
Contact Detail:
Leaders Romans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Consultant
✨Tip Number 1
Research the Farnborough area thoroughly. Understanding the local property market, including current trends and popular neighbourhoods, will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Romans. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your conversations with the recruitment team.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during your interviews. Think about how you would handle difficult customer situations or negotiate tenancies, as these are key aspects of the Senior Lettings Consultant role.
✨Tip Number 4
Showcase your passion for customer service. Be ready to share examples of how you've gone above and beyond for clients in previous roles, as this aligns perfectly with the exceptional service ethos that Romans values.
We think you need these skills to ace Senior Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Consultant or Senior Consultant. Focus on your customer service and sales achievements, and include specific examples that demonstrate your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Romans' commitment to integrity and teamwork, and express your enthusiasm for helping clients find their dream homes.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as negotiation, relationship building, and achieving sales targets. Use concrete examples from your previous roles to illustrate these skills in action.
Prepare for Interviews: Anticipate questions related to customer service scenarios and sales strategies. Be ready to discuss how you would handle challenges in the lettings process and demonstrate your understanding of the local market in Farnborough.
How to prepare for a job interview at Leaders Romans Group
✨Showcase Your Customer Service Skills
As a Senior Lettings Consultant, exceptional customer service is key. Prepare examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to delivering outstanding service.
✨Know the Local Market
Familiarise yourself with the Farnborough property market. Be ready to discuss current trends, pricing, and what makes the area attractive to potential tenants. This knowledge will show your passion and preparedness for the role.
✨Demonstrate Team Spirit
Romans values teamwork highly. Be prepared to share experiences where you collaborated effectively with colleagues to achieve common goals. Highlighting your ability to work as part of a team will resonate well with the interviewers.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, especially around negotiating tenancies or handling difficult customer situations. Practising these scenarios beforehand can help you feel more confident and showcase your skills effectively.
