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- Tasks: Enhance and develop processes in the lettings business while collaborating with various teams.
- Company: Join LRG, an award-winning property company with a focus on growth and excellence.
- Benefits: Enjoy competitive salary, generous holiday allowance, and market-leading training opportunities.
- Why this job: Make a real impact in a dynamic environment while advancing your career.
- Qualifications: Experience in lettings or property management, strong communication, and problem-solving skills.
- Other info: Fully remote role with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Fully remote with occasional visits to head office
Brand: LRG
Contract Length: Permanent
Working Hours: Monday to Friday 8:30am - 5:30pm
About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities
- Key Responsibilities:
- Process Management
- Work closely with the Process & Development Manager to constantly review, enhance and develop day to day process within the letting business
- Carry out investigations and planning to ensure the smooth efficient and compliancy of all new and existing processes
- Assist in the creation and development of new processes
- Investigate process where efficiencies need to be made and produce an alternative working method
- Test processes due to be implemented in order ensure robustness and compliance
- Prepare user notes and assist in the preparing for processes to be released
- Liaise with internal department such as Lettings Database Support on process development
- Liaise with P&I Advisor/Trainers to ensure that process can be accurately and easily delivered to the business.
- Liaise with Procedural Team to ensure internal / external documentation updated and letters produced.
- Assist in or carry out any special projects, research, troubleshooting or investigate duties, with the utmost discretion
- Be prepared to learn new systems/databases/practices in order to aid role out to lettings business
- Highlight any procedural or policy updates, amendments, queries or discrepancies
- Implementation, testing, training and monitoring of new company procedures or policies as directed
- Display and follow good company practices and policies at all times.
- Assist in establishing a process and procedure for new fields/projects
- Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business
- Lettings or Property Management experience
- Commercial awareness with excellent stakeholder and negotiation skills
- Good IT Skills
- Logical problem solving
- Knowledge of Reapit and/or PropCo advantageous
- NFOPP Qualifications preferred but not essential
- A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales
- Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload
- Demonstrable ability to prioritise tasks and have effective time management and analytical skills
- Excellent interpersonal and communication skills with great attention to detail
- Strong organisational and time management skills
- Ability to learn new processes and be able to effectively deliver these to the business (including by web conference or course delivery)
- Ability to manage own time and work remotely
- Ability to be flexible and adapt to be successful in a changing environment
- Ability to work under pressure in a busy and complex role
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
- Competitive Salary Package
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Process & Development Advisor (Lettings) employer: Leaders Romans Group
Contact Detail:
Leaders Romans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process & Development Advisor (Lettings)
✨Tip Number 1
Get to know the company inside out! Research LRG's values, recent projects, and their approach to customer experience. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to process management and development. Think about how your past experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining LRG and are keen to follow the proper channels.
We think you need these skills to ace Process & Development Advisor (Lettings)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Process & Development Advisor role. Highlight your lettings or property management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our goals at LRG. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re looking for someone who can think logically and adapt to new processes, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at LRG!
How to prepare for a job interview at Leaders Romans Group
✨Know Your Processes
Before the interview, brush up on your knowledge of process management, especially in lettings. Be ready to discuss how you've improved processes in previous roles and how you can bring that experience to LRG.
✨Showcase Your Communication Skills
As a Process & Development Advisor, you'll need to liaise with various teams. Prepare examples of how you've effectively communicated with stakeholders in the past, and be ready to demonstrate your ability to build strong relationships.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your logical problem-solving skills. Think of specific instances where you've identified inefficiencies and implemented solutions, and be prepared to walk through your thought process during the interview.
✨Demonstrate Adaptability
The role requires flexibility and the ability to learn new systems quickly. Share experiences where you've successfully adapted to change or learned new processes, highlighting your proactive approach to challenges.
