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For Companies At a Glance
- Tasks: Assist customers with inquiries and book appointments while providing top-notch service.
- Company: Join LRG, an award-winning property company known for excellence and growth.
- Benefits: Enjoy competitive salary, commission, generous holidays, and career advancement opportunities.
- Why this job: Be part of a supportive team that values your growth and offers market-leading training.
- Qualifications: Strong communication skills and a Grade C in GCSE English or equivalent required.
- Other info: No recruitment agencies; we manage hiring directly.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Job Title: New Business Executive
Location: The Meadows, Camberley
Brand: LRG
Salary: Base and Commission
Hours: Monday – Friday 9am to 5:30pm
Brand:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary
LRG are seeking a New Business Executive to join our dedicated and dynamic team. As a New Business Executive you will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact assisting them with inquiries, booking appointments along with providing information and cross-selling our additional services.
Responsibilities
- Contacting previous and current clients to discuss the opportunities LRG can offer
- Showcasing excellent customer service skills and building rapport with customers
- Processing customers online applications and converting to appointments/leads for local branches
- Assist in the sales process by promoting products / services and identifying upselling or cross-selling opportunities
- Work towards achieving KPI’s set by the Managers
What are we looking for
- Outstanding communication, and interpersonal skills
- Excellent time management and organizational skills
- The ability to educate our customers on a range of services LRG offer
- Grade C at GCSE level in English Language or equivalent
- Highly motivated and career orientated.
What we can offer you
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
Benefits
- Competitive base salary and Commission structure
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
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New Business Executive Customer Service and Call Centre · The Meadows employer: Leaders Romans Group
Contact Detail:
Leaders Romans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Executive Customer Service and Call Centre · The Meadows
✨Tip Number 1
Familiarise yourself with LRG's services and recent developments in the property market. This knowledge will help you engage confidently with potential clients and demonstrate your understanding of their needs during conversations.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you refine your ability to build rapport and handle inquiries effectively, which is crucial for a New Business Executive.
✨Tip Number 3
Set personal goals for achieving KPIs similar to those mentioned in the job description. This will not only prepare you for the role but also show your motivation and commitment to success when you meet the team during interviews.
✨Tip Number 4
Network with current or former employees of LRG on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace New Business Executive Customer Service and Call Centre · The Meadows
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the New Business Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are interested in LRG and how your background makes you a suitable candidate for the New Business Executive position.
Highlight Key Skills: In both your CV and cover letter, emphasise your communication, organisational, and time management skills. Provide examples of how you've successfully used these skills in previous roles to enhance customer experiences.
How to prepare for a job interview at Leaders Romans Group
✨Showcase Your Communication Skills
As a New Business Executive, excellent communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. Demonstrating your ability to build rapport with customers will be crucial.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles where you provided outstanding customer service. Discuss how you handled inquiries, resolved issues, and contributed to a positive customer experience, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Time Management Abilities
The job requires excellent time management skills. Be ready to discuss how you prioritise tasks and manage your time effectively, especially when handling multiple client inquiries or appointments.
✨Research LRG and Their Services
Familiarise yourself with LRG and the range of services they offer. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
