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- Tasks: Lead a dynamic team in property management, ensuring smooth operations and strategic support.
- Company: Join Leaders, a reputable UK property group known for exceptional service and client satisfaction.
- Benefits: Enjoy competitive salary, career growth, generous holidays, and exciting awards including trips abroad.
- Why this job: Be part of a supportive team culture with opportunities for professional development and impact in the industry.
- Qualifications: Must have experience leading teams in property management and up-to-date knowledge of legislation.
- Other info: Full UK Driving License required; we value diversity and encourage all backgrounds to apply.
The predicted salary is between 23400 - 39000 £ per year.
Job Title: Head of Centre – Property Management
Location: Eastbourne
Brand: Leaders
Salary: up to £39,000 OTE inclusive of commission
Hours: Monday to Friday 9am to 5.30pm
About Leaders:
Leaders, as part of the Leaders Romans Group, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market.
Job Summary and Key Responsibilities:
Reporting to the Regional Manager/Director, Leaders are seeking a new Head of Centre within Property Management to join our dedicated and dynamic team based in Eastbourne . To be successful within this position, you will need to be a current Senior PM or Team Manager with experience in leading a team. You will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio while working with the Regional Manager to support strategic objectives.
Key Responsibilities:
- Providing support and guidance to all Property Management Team Leaders regarding the PM/PI function, their productivity, and output.
- Conducting morning meetings.
- Assisting the Property Management Team Leaders with ongoing recruitment of PM/PI roles within the region.
- Providing support and guidance with the implementation of new legislation.
- Helping investigate customer complaints and proposing/undertaking appropriate responses.
- Coordinating and providing training where possible.
- Supporting the Property Management department through guidance and mentoring to achieve strategic objectives.
- Supporting audits of property management departments in conjunction with branch audits.
- Ensuring that property management best practices are shared.
- Checking gas daily to ensure processes have been adhered to, having relevant conversations.
- Monitoring teams’ overdue workflows and having relevant conversations.
- Monitoring the churn report and having relevant conversations.
- Identifying opportunities to enhance the level of service provided to both internal and external customers, discussing with RPM and assuming responsibility for implementation.
- Working on group projects or initiatives with the RPM to ensure successful implementation.
- Direct line management responsibility for Property Management Team Leaders.
- Responsibility to enforce strategic objectives.
- Conducting interviews.
- Ensuring adequate cover in the department during holidays and days off.
- Monitoring the workload of Team Leaders and Property Managers, being aware of any issues that may affect staff morale.
- Acting as the point of contact for lettings/branch managers to resolve issues with the property management team.
- Being a point of contact for out-of-hours emergencies and acting in accordance with best judgment.
What We Are Looking For:
- Excellent communication, written and verbal skills.
- Professional telephone manner.
- Organizational skills, time management, and attention to detail.
- Experience leading a team.
- Proven history working within the property industry.
- Up-to-date knowledge of legislation.
- Full UK Driving License Required.
What We Can Offer You:
- Proven track record for career growth and advancement within the company.
- Market-leading training and ongoing professional development.
- Access to a diverse portfolio of properties.
- Supportive and collaborative team environment.
Benefits:
- Competitive base salary and additional incentives.
- Quarterly and yearly awards including trips abroad.
- Salary sacrifice pension scheme.
- Generous holiday allowance, increasing by 1 day per year based on service.
- Excellent parental leave and newly introduced fertility policy.
- Staff discounts.
Leaders Romans Group is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the real estate industry.
Leaders Romans Group does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.
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Head Of Property Management employer: Leaders Romans Group
Contact Detail:
Leaders Romans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Property Management
✨Tip Number 1
Familiarize yourself with the latest property management legislation and best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with current or former employees of Leaders or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Be ready to share specific examples of how you've successfully led a team in the property management sector.
✨Tip Number 4
Research Leaders Romans Group thoroughly. Understanding their values, mission, and recent developments will allow you to tailor your conversations and show genuine interest in the role and the company.
We think you need these skills to ace Head Of Property Management
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head of Property Management position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in property management and team leadership. Provide specific examples of how you've successfully managed teams and improved processes in previous roles.
Showcase Communication Skills: Given the importance of communication in this role, ensure that your application reflects your excellent written and verbal communication skills. Use clear and professional language throughout your documents.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of Leaders. Mention your understanding of the property industry and how your background aligns with their commitment to professionalism and client satisfaction.
How to prepare for a job interview at Leaders Romans Group
✨Show Your Leadership Skills
As a Head of Property Management, you'll need to demonstrate your experience in leading teams. Be prepared to share specific examples of how you've successfully managed a team, resolved conflicts, and motivated staff in previous roles.
✨Know the Legislation
Stay updated on current property management legislation. During the interview, you might be asked about recent changes in laws affecting the industry. Show that you are knowledgeable and proactive about compliance and best practices.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as handling customer complaints or managing team productivity, and prepare your responses.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Be ready to discuss how you effectively communicate with team members, clients, and other stakeholders. Provide examples of how your communication style has led to successful outcomes in past positions.
