At a Glance
- Tasks: Manage properties and ensure top-notch service for tenants and landlords.
- Company: Join Hose Rhodes Dickson, the Isle of Wight’s leading estate agency.
- Benefits: Competitive salary, generous holiday allowance, and career growth opportunities.
- Other info: Supportive environment with market-leading training and professional development.
- Why this job: Be part of a dynamic team making a real impact in property management.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 27000 - 30000 £ per year.
Location: Ryde
Brand: Hose Rhodes Dickson
Salary: £28,000 OTE inclusive of commission
Hours: Monday to Friday 8:30am to 5:30pm
About: Hose Rhodes Dickson has been selling and letting properties on the Isle of Wight for over 30 years. With a history rooted in providing exceptional property services, Hose Rhodes Dickson has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the local property market.
Job Summary and key responsibilities:
Reporting to the Team Manager/Head of Centre, we are seeking a Property Manager to join our dedicated and dynamic team based in Ryde. As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
Key Responsibilities:
- Provide excellent levels of both telephone and written communication for the duration of the tenancy.
- Accept and understand tenants’ maintenance requirements, providing a triage service to try to resolve issues.
- If unable to resolve, communicate this to the landlord with a solution to the problem and arrange works with a dedicated contractor.
- Update all parties on a regular basis by phone, email or text and log notes.
- Make regular ‘well being’ calls to the landlord.
- Work with the property management team to ensure that all works are completed and invoiced within 21 days and update customers on progress.
- Ensure that all mandatory compliance/legislation is in place on all properties, and if this has not occurred, that company processes have been followed.
- Work with the Property Inspection Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy.
- Place calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check-out process and time frames.
- Deal with non-managed deposits that are part of the No Deposit Scheme.
- Ensure check-out process is followed and communication is sent out within company process via the Depositary site.
- Work with the team leaders, head of centres and branch network to understand the reason for any lost units.
- Maintain high levels of communication to internal and external customers.
What are we looking for:
- Excellent communication, written and verbal.
- Professional telephone manner.
- Organisational skills, time management and attention to detail.
- Full UK Driving Licence Required.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market-leading training and ongoing professional development.
- Access to a diverse portfolio of properties.
- Supportive and collaborative team environment.
Benefits:
- Competitive base salary and additional incentives.
- Quarterly and yearly awards.
- Salary sacrifice pension scheme.
- Generous Holiday allowance, increasing by 1 day per year based on service.
- Excellent Parental leave and newly introduced Fertility policy.
- Staff discounts.
Hose Rhodes Dickson is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Department: Property Management
Locations: Ryde, Isle of Wight, United Kingdom
Yearly salary: £27,000
Employment type: Full-time
Property Manager employer: Leaders Roman Group
Hose Rhodes Dickson is an exceptional employer located in the picturesque Ryde, Isle of Wight, offering a vibrant work culture that prioritises professional development and employee satisfaction. With over 30 years of experience in the property market, we provide our Property Managers with extensive training, a supportive team environment, and opportunities for career advancement, all while enjoying competitive salaries and generous benefits. Join us to be part of a dedicated team committed to delivering outstanding service in the real estate industry.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Tip Number 1
Get to know the company inside out! Research Hose Rhodes Dickson and understand their values, services, and the local property market. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local property events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for a Property Manager, consider role-playing common scenarios with a friend. This will help you feel more confident when discussing tenant and landlord inquiries during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Hose Rhodes Dickson team. Don’t miss out on this opportunity!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Manager role. Highlight your communication skills and any relevant experience, even if it's not directly in property management. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and professional. Use proper grammar and structure your thoughts well. Remember, we’re looking for someone who can communicate effectively with tenants and landlords alike!
Be Organised and Detail-Oriented:Demonstrate your organisational skills in your application. Mention any experiences where you've managed multiple tasks or projects. We love candidates who pay attention to detail, as it’s crucial in property management!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Leaders Roman Group
✨Know Your Stuff
Before the interview, make sure you research Hose Rhodes Dickson and their approach to property management. Familiarise yourself with their services, values, and the local property market in Ryde. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Property Manager, excellent communication is key. During the interview, practice clear and professional verbal communication. Be prepared to demonstrate how you would handle tenant inquiries or resolve maintenance issues, as this will highlight your suitability for the role.
✨Be Organised and Detail-Oriented
Bring a notepad or digital device to jot down important points during the interview. This shows that you are organised and attentive to detail, which are crucial skills for managing properties effectively. You might also want to prepare examples of how you've managed tasks or projects in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the company’s future plans. This not only demonstrates your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
