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- Tasks: Manage residential and commercial properties, ensuring tenant satisfaction and compliance.
- Company: Join a dynamic family-run business with a focus on personal relationships.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Work in a supportive environment with excellent career advancement potential.
- Why this job: Make a real impact in property management while building lasting relationships.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 38000 - 40000 ÂŁ per year.
This role will suit an individual who is highly professional with a desire to work in an entrepreneurial family‑business. As In House Property Manager, you will work in‑house for Woodhall’s property division and play a key client‑side, customer‑facing role, responsible for the management and delivery of all residential and commercial lettings, property management, and maintenance coordination involving over 200 properties. Tenant satisfaction and retention are central to our aims, as we strive to foster personal and long‑term relationships with our tenants. The ideal candidate will be a detail‑oriented team player who upholds the highest standards and excels at building strong relationships with people.
Key Responsibilities
- Reporting to, and in collaboration with, the Head of Property, the In House Property Manager will be responsible for the following duties for a wide range of properties. This list is intended to serve as a guide and is non‑exhaustive:
- Lettings, Renewals, Terminations and Tenant Liaison
- Prepare letting particulars for available properties.
- Coordinate and undertake viewings, oversee applications, references, statutory checks, lease negotiations, deposit handling and records of condition (supported by the Property Portfolio Coordinator).
- Arrange appropriate lease and licence agreements.
- Ensure that all properties, marketing and tenancies are compliant with appropriate legislation and contractual obligations.
- Carry out pre‑tenancy checks and oversee the preparation of all documentation.
- Carry out lease renewals and re‑negotiations.
- Carry out end of tenancy procedures.
- Carry out inventories and other start of tenancy procedures.
- Promote a high standard of tenant liaison and satisfaction.
- Resolve queries and requests from tenants.
- Negotiate rent reviews in a professional and consistent manner, conducting market research and maintaining comparables.
- Utilise all property management systems to ensure property and tenant information is properly stored.
- Ensure contractual and legislative compliance across the portfolio and that compliance records are up to date (supported by the Property Portfolio Coordinator).
- Conduct boundary inspections, referring to estate maps and the land registry, to ensure the integrity of the Estate’s boundaries.
- Ensure that all jobs are properly recorded and updated on the system (supported by Property Portfolio Coordinator).
- Liaise with the Estate’s Buildings & Facilities Team and external contractors to arrange works.
- Arrange planned maintenance and compliance work.
- Take responsibility for oversight of all residential property/tenant data on our property management software.
- Monitor and ensure all relevant statutory compliance.
- Liaise with external agents when engaged for specific matters.
- Provide a forward thinking and bespoke service to our occupants to ensure that retention rates remain high and that the Estate upholds an exemplary reputation.
- Collate meter readings across the estate where required.
Essential attributes
- Residential property/lettings management experience, or equivalent considered.
- Knowledge and understanding of practical application of all legislation, regulations, procedures and professional best practice relating to residential property and lettings management or a willingness to learn.
- Effective communication, meticulous record‑keeping, strong organisational skills and a focus on continually striving for high standards of service, quality and productivity.
- Experience in managing residential tenancies.
- Good negotiating skills.
- Discretion, accountability, strong verbal and written communication skills.
- A positive approach and the ability to prioritise and overcome challenges.
- A good understanding and working knowledge of Microsoft Office applications.
- A current driving licence.
Desirable attributes
- Experience of working on a rural estate.
- Experience in the use of property management software systems.
In House Property Manager employer: Leaders Roman Group
Contact Detail:
Leaders Roman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In House Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for property management shine through. Share stories that highlight your experience and how you’ve made tenants happy. We want to see the real you, so don’t hold back!
✨Tip Number 3
Do your homework! Research Woodhall Estate and understand their values and goals. Tailor your conversation to show how you can contribute to their mission of tenant satisfaction and long-term relationships. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us. Don’t miss out on your chance to join our team!
We think you need these skills to ace In House Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the In House Property Manager role. Highlight your relevant experience in property management and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for property management and why you’re excited about working with us at Woodhall Estate. Be sure to mention how you align with our values of tenant satisfaction and relationship building.
Showcase Your Communication Skills: As a property manager, strong communication is key. In your application, demonstrate your ability to communicate effectively, both in writing and verbally. We love candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Leaders Roman Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of residential property management and lettings legislation. Familiarise yourself with the specific responsibilities mentioned in the job description, like tenant liaison and compliance checks, so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your People Skills
Since this role is all about building strong relationships with tenants, be prepared to share examples of how you've successfully managed tenant interactions in the past. Highlight your communication skills and any strategies you've used to ensure tenant satisfaction and retention.
✨Demonstrate Attention to Detail
As a detail-oriented position, it's crucial to showcase your meticulous record-keeping and organisational skills. Bring along examples of how you've managed documentation or compliance records in previous roles, and be ready to discuss how you ensure accuracy in your work.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to tenant satisfaction or how they handle property maintenance challenges. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.