At a Glance
- Tasks: Manage tenancies from move-in to move-out, ensuring exceptional experiences for landlords and tenants.
- Company: Dynamic property management firm focused on results and team culture.
- Benefits: Competitive salary, quarterly bonuses, ongoing training, and fun team competitions.
- Other info: Mentorship opportunities and a values-led culture that recognises effort and results.
- Why this job: Join a growing team and make a real impact in property management.
- Qualifications: 5 years' experience in residential property management and strong communication skills.
The predicted salary is between 39200 - 39200 £ per year.
Location: 6B New Mart Road
Salary: £39,000
Annual Leave: 30 days (including statutory holidays)
Why We Exist
We show up to win for landlords, tenants, and each other. We believe property management should never be a passive service. It’s a game of grit, trust, and execution. We earn respect through action, move with professionalism, and deliver results - not because it’s easy, but because it matters. And just like every great team, we are driven by our culture and backed by each other.
Why This Role Matters
As a Property Manager / Senior Property Manager, you are responsible for managing the full lifecycle of tenancies, ensuring every landlord and tenant receives an exceptional experience from move‑in through to move‑out. You are the central point of contact throughout the tenancy journey, balancing customer service, compliance, problem‑solving, and commercial awareness to protect our clients’ assets and deliver outstanding results. Senior Property Managers will also provide guidance, coaching, and support to colleagues, helping raise standards and develop the wider team.
You set the standard in demonstrating our four core values:
- Respect – For clients, tenants, and colleagues — always.
- Professional – We take pride in doing things properly.
- Results Driven – We deliver measurable outcomes that move the needle.
- Graft, Grit & Gumption – We get stuck in, keep going, and think smart.
About the Role
We are seeking an experienced and driven Senior Property Manager to join our growing team. You will take ownership of a portfolio of properties and manage every stage of the tenancy lifecycle, ensuring properties remain compliant, issues are resolved efficiently, landlords are informed, and tenants are supported throughout their tenancy. The role also includes supporting and mentoring team members while helping drive operational excellence across the department.
Tenancy Lifecycle Management
- Manage tenancies from move‑in to move‑out.
- Coordinate tenant onboarding, tenancy documentation, renewals, rent reviews, and tenancy terminations.
- Ensure a smooth customer experience at every stage of the tenancy.
- Proactively manage tenancy milestones and key dates.
Landlord & Tenant Relationships
- Build strong relationships with landlords and tenants through clear, proactive communication.
- Act as the primary point of contact throughout the tenancy.
- Resolve complaints, disputes, and escalated issues professionally and efficiently.
- Deliver advice and recommendations that protect landlords’ investments and support tenant retention.
Maintenance & Property Standards
- Coordinate maintenance works and contractor attendance.
- Ensure repairs are handled promptly and cost‑effectively.
- Monitor outstanding issues through to completion.
- Conduct and review property inspections, identifying risks and opportunities for improvement.
Compliance & Risk Management
- Ensure properties remain fully compliant with Scottish legislation and safety requirements.
- Monitor certification requirements including gas safety, EICR, and HMO compliance.
- Manage deposit disputes and complex tenancy matters.
- Maintain accurate records and documentation.
Portfolio Performance
- Identify opportunities to improve landlord retention, tenant satisfaction, and operational efficiency.
- Support business objectives through effective portfolio management and service delivery.
Team Leadership
- Mentor and support Property Managers.
- Share knowledge and best practice across the team.
- Assist with training, onboarding, and performance development.
- Help foster a positive, accountable, and high‑performing culture.
What You’ll Need
Essential:
- 5 years’ experience in residential property management.
- Strong knowledge of Scottish lettings legislation and compliance requirements.
- Excellent communication and relationship‑building skills.
- Strong problem‑solving and conflict‑resolution abilities.
- Highly organised with excellent attention to detail.
- Proficiency in property management software (SME, Fixflo, InventoryBase) and Google Workspace.
- ARLA Propertymark and/or Letwell qualification.
- Experience managing HMO properties.
Desirable:
- Previous experience mentoring or leading colleagues.
- Experience managing complex tenancy disputes and legal processes.
- Track record of improving customer experience and operational efficiency.
What You Get
- Competitive salary.
- Quarterly KPI bonus scheme.
- Monthly and weekly team competitions (including lunches and half days).
- Ongoing training and professional development.
- A values‑led culture where effort and results are recognised.
- Quarterly company meet‑ups.
- The opportunity to be part of a growing and ambitious business.
Job Types
Full‑time, Permanent
Pay
£39,200.00 per year
Benefits
- Bereavement leave
- Company events
- Employee mentoring programme
- Sick pay
Location & Commute
Edinburgh, City of Edinburgh: reliably commute or plan to relocate before starting work (required)
Experience
Property management: 3 years (required)
Work Authorisation
United Kingdom (required)
Work Location
In person
Senior Property Manager in Edinburgh employer: Leaders Roman Group
Join a dynamic team in Edinburgh where we prioritise grit, trust, and exceptional service in property management. With a strong focus on employee growth, our values-led culture fosters collaboration and recognition, offering competitive salaries, generous annual leave, and ongoing professional development opportunities. As a Senior Property Manager, you will not only manage tenancies but also mentor colleagues, ensuring a rewarding and impactful career in a thriving business environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager in Edinburgh
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Leaders Roman Group.
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Got your eye on a specific company like Leaders Roman Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Leaders Roman Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Property Manager in Edinburgh
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Property Manager role at Leaders Roman Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Leaders Roman Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Leaders Roman Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Leaders Roman Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Leaders Roman Group.
