At a Glance
- Tasks: Ensure top-notch service for tenants and landlords while managing property inquiries.
- Company: Join Alexander & Co, a leader in residential lettings and property management.
- Benefits: Enjoy competitive salary, generous holiday, and career growth opportunities.
- Other info: Access to market-leading training and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 29200 - 29200 £ per year.
Location: Aylesbury
Brand: Alexander & Co
Salary: up to £29,200 OTE
Hours: Monday - Friday 8:30am - 5:30pm
About Alexander & Co
Alexander & Co. specialise in residential lettings, sales and property management. We understand how much property means to our clients, so no matter what you’re looking to do – let, rent, sell or buy – we’re here to help.
Job Summary
Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Aylesbury. As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
Key Responsibilities
- Provide excellent levels of both telephone and written communication throughout the tenancy.
- Accept and understand tenants' maintenance requirements, providing a triage service to try to resolve issues.
- When unable to resolve, communicate the issue to the landlord with a solution and arrange works with a dedicated contractor.
- Update all parties on a regular basis by phone, email or text and log notes.
- Make regular ‘well‑being’ calls to the landlord.
- Work with the property management team to ensure that all works are completed and invoiced within 21 days and update customers on progress.
- Ensure that all mandatory compliance/legislation is in place on all properties, and that company processes have been followed if not.
- Collaborate with the Property Inventory Clerks to ensure all properties are inspected as required and that landlords and tenants are fully communicated with in line with company policy.
- Place calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check‑out process and time‑frames.
- Deal with non‑managed deposits that are part of the No Deposit Scheme.
- Ensure the check‑out process is followed and communication is sent out within company process via the Depositary site.
- Work with team leaders, head of centres and branch network to understand the reason for any lost units.
- Maintain high levels of communication to internal and external customers.
Qualifications
- Excellent communication skills, written and verbal.
- Professional telephone manner.
- Organisational skills, time management and attention to detail.
- Full UK driving licence.
What we can offer you
- Proven track record for career growth and advancement within the company.
- Market‑leading training and ongoing professional development.
- Access to a diverse portfolio of properties.
- Supportive and collaborative team environment.
Benefits
- Competitive base salary and additional incentives.
- Quarterly and yearly awards.
- Salary sacrifice pension scheme.
- Generous holiday allowance, increasing by 1 day per year based on service.
- Excellent parental leave and newly introduced fertility policy.
- Staff discounts.
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
Property Manager in Aylesbury employer: Leaders Roman Group
At Alexander & Co, we pride ourselves on being an exceptional employer, offering a supportive and collaborative team environment in Aylesbury. With a strong focus on career growth and professional development, our employees benefit from market-leading training, generous holiday allowances, and a range of incentives that recognise their hard work. Join us to be part of a dedicated team that values excellence in the Real Estate Industry and fosters meaningful relationships with both clients and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies like Alexander & Co on LinkedIn and engage with their posts. This shows your interest and keeps you in the loop about any job openings they might have.
✨Tip Number 3
Prepare for interviews by practising common questions related to property management. Think about how you’d handle tenant issues or communicate with landlords, and be ready to share your thoughts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Alexander & Co.
We think you need these skills to ace Property Manager in Aylesbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Manager role. Highlight your communication skills and any relevant experience, even if it's not directly in property management. We want to see how you can bring value to our team!
Show Off Your Organisational Skills:As a Property Manager, you'll need to juggle multiple tasks. In your application, give examples of how you've managed your time effectively or organised projects in the past. This will show us you're ready for the challenge!
Be Professional Yet Approachable:Your written communication should reflect a professional tone while still being friendly. We’re looking for someone who can connect with tenants and landlords alike, so let your personality shine through in your application!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Alexander & Co!
How to prepare for a job interview at Leaders Roman Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Manager inside out. Familiarise yourself with the key responsibilities listed in the job description, like communication with tenants and landlords, and how to handle maintenance issues. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs or situations. Think about times when you resolved conflicts or provided exceptional customer service. Practising these scenarios will help you articulate your skills during the interview.
✨Be Organised and Detail-Oriented
As a Property Manager, you'll need strong organisational skills. Bring a notepad to jot down important points during the interview, and consider preparing a list of questions to ask the interviewer. This shows that you're proactive and detail-oriented, which are key traits for the role.
✨Demonstrate Your Team Spirit
The job involves working closely with a team, so be ready to discuss your experience in collaborative environments. Share examples of how you've worked with others to achieve common goals, and express your enthusiasm for being part of a supportive team at Alexander & Co. This will highlight your fit for their company culture.
