Complex Case Manager

Complex Case Manager

Preston Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex care packages and support clients with various health conditions.
  • Company: Join a well-established private care organisation with over 12 years of experience.
  • Benefits: Enjoy full-time hours, competitive salary, and opportunities for career progression.
  • Why this job: Make a real difference in clients' lives while fostering a positive team environment.
  • Qualifications: Experience in managing complex care and leading healthcare teams is essential.
  • Other info: Must have a driving licence and access to a car for work.

The predicted salary is between 28000 - 42000 £ per year.

We are looking to recruit a Complex Case Manager (non-clinical), in the Preston area.  As Complex Case Manager, you will make a real difference with clients, and also foster great morale within the care team. You’ll be a role model to the people in your team, empowering them to be their very best.  Your main duties and responsibilities will include: To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice Upholding high standards in care and prioritising a person-centred approach Being a responsive advocate for complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and risk assessments Providing support for your care packages through observations and mentoring sessions, and regularly reviews          What we are looking for: Excellent organisational & time management skills A good understanding of CQC requirements Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neurone disease, multiple sclerosis Experience of managing a team of healthcare workers You will need to be a driver with access to your own car for workYou will be working for a highly regarding private care organisation, who have been well established for over 12 years, providing complex care to peoaple in the comfort of their own homes. You will work closely with your Registered Service Manager and Nurse Case Manager(s), and have the support of centralised support teams, to take a little off your plate and keep things running smoothly. You will have opportunities to progress in your career with training and development opportunities. The role is full time working Monday to Friday, 40 hours per week, with a salary of up to £35,000 – negotiable on experience. For further details on working as a Complex Case Manager in Preston, please ‘Apply’, or contact Gemma at Leaders In Care. LICGG

Complex Case Manager employer: Leaders in Care

Join a highly regarded private care organisation in Preston, where you will not only make a significant impact on the lives of clients with complex needs but also thrive in a supportive and empowering work culture. With over 12 years of experience, we prioritise employee growth through comprehensive training and development opportunities, ensuring you can advance your career while maintaining a person-centred approach to care. Enjoy a full-time role with a competitive salary and the chance to collaborate closely with dedicated professionals who share your passion for excellence in care.
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Contact Detail:

Leaders in Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Case Manager

✨Tip Number 1

Familiarise yourself with the specific clinical interventions mentioned in the job description, such as spinal injuries and acquired brain injuries. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the healthcare sector, especially those who have experience in managing complex care packages. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial for your application.

✨Tip Number 3

Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in the past. Highlight any experiences where you empowered your team members, as this aligns with the role's requirement of being a role model.

✨Tip Number 4

Research the company’s values and mission statement. Understanding their approach to care and client relationships will help you tailor your discussions and show that you are genuinely interested in contributing to their goals.

We think you need these skills to ace Complex Case Manager

Excellent Organisational Skills
Time Management
Understanding of CQC Requirements
Experience in Managing Complex Care Packages
Knowledge of Clinical Interventions
Team Management Skills
Person-Centred Approach
Advocacy Skills
Risk Assessment Development
Care Plan Development
Mentoring and Coaching Skills
Strong Communication Skills
Problem-Solving Skills
Empowerment and Motivational Skills
Driving License and Access to a Car

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing complex care packages and working with clinical interventions. Use specific examples that demonstrate your organisational skills and understanding of CQC requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your ability to empower a care team. Mention your experience with similar client cases and how you can contribute to maintaining high standards in care.

Highlight Team Management Experience: In your application, emphasise any previous experience managing healthcare teams. Discuss how you have supported team members through training and mentoring, as this is crucial for the Complex Case Manager role.

Showcase Your Problem-Solving Skills: Provide examples in your application of how you've effectively handled complaints or safeguarding issues in the past. This will demonstrate your ability to be a responsive advocate for clients and your commitment to continuous improvement.

How to prepare for a job interview at Leaders in Care

✨Showcase Your Organisational Skills

As a Complex Case Manager, you'll need excellent organisational and time management skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple cases or projects simultaneously.

✨Demonstrate Your Understanding of CQC Requirements

Familiarise yourself with the Care Quality Commission (CQC) standards and be ready to explain how you have adhered to these in previous roles. This shows that you understand the regulatory framework and can maintain high standards in care.

✨Highlight Your Experience with Complex Care Packages

Be specific about your experience managing complex care packages, especially those involving clinical interventions. Discuss any relevant cases you've handled, particularly those related to spinal injuries or acquired brain injuries, to illustrate your expertise.

✨Emphasise Team Leadership and Mentoring

Since the role involves managing a team of healthcare workers, share your leadership style and any mentoring experiences. Talk about how you've empowered your team members and fostered a positive morale within your previous teams.

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