Complex Case Manager in Manchester

Complex Case Manager in Manchester

Manchester Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex care packages and support clients with various health conditions.
  • Company: Join a well-established private care organisation with over 12 years of experience.
  • Benefits: Enjoy full-time hours, competitive salary, and opportunities for career progression.
  • Why this job: Make a real difference in clients' lives while fostering a positive team environment.
  • Qualifications: Experience in managing complex care and excellent organisational skills required.
  • Other info: Work Monday to Friday, with support from centralised teams to ease your workload.

The predicted salary is between 28000 - 42000 £ per year.

We are looking to recruit a Complex Case Manager (non-clinical) in the Greater Manchester area. As Complex Case Manager, you will make a real difference with clients and foster great morale within the care team. You will be a role model to the people in your team, empowering them to be their very best.

Your main duties and responsibilities will include:

  • Taking ownership of a caseload of complex clients with clinical interventions including spinal injuries, acquired brain injuries, motor neurone disease, and multiple sclerosis, and managing their care package holistically.
  • Co-ordinating and leading the transition, start-up, and continuity of all complex care packages; involving the client and MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice.
  • Upholding high standards in care and prioritising a person-centred approach.
  • Being a responsive advocate for complaints and safeguarding, and encouraging improvement.
  • Developing comprehensive care plans and risk assessments.
  • Providing support for your care packages through observations and mentoring sessions, and regular reviews.

What we are looking for:

  • Excellent organisational and time management skills.
  • A good understanding of CQC requirements.
  • Experience in managing complex care packages with clinical interventions including spinal injuries, acquired brain injuries, motor neurone disease, and multiple sclerosis.
  • Experience of managing a team of healthcare workers.
  • You will need to be a driver with access to your own car for work.

You will be working for a highly regarded private care organisation, which has been well established for over 12 years, providing complex care to people in the comfort of their own homes. You will work closely with your Registered Service Manager and Nurse Case Manager(s), and have the support of centralised support teams to take a little off your plate and keep things running smoothly. You will have opportunities to progress in your career with training and development opportunities.

The role is full-time working Monday to Friday, 40 hours per week, with a salary of up to £35,000 negotiable on experience. For further details on working as a Complex Case Manager in Greater Manchester, please apply or contact Gemma at Leaders In Care.

Complex Case Manager in Manchester employer: Leaders In Care Recruitment Ltd

As a Complex Case Manager in Greater Manchester, you will join a highly regarded private care organisation that has been dedicated to providing exceptional complex care for over 12 years. Our supportive work culture prioritises employee growth through comprehensive training and development opportunities, ensuring you can thrive in your role while making a meaningful impact on clients' lives. With a focus on teamwork and a person-centred approach, we foster an environment where you can excel and feel valued as part of a compassionate care team.
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Contact Detail:

Leaders In Care Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Case Manager in Manchester

✨Tip Number 1

Familiarise yourself with the specific clinical interventions mentioned in the job description, such as spinal injuries and acquired brain injuries. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the healthcare sector, especially those who have experience in managing complex care packages. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.

✨Tip Number 3

Demonstrate your leadership skills by sharing examples of how you've empowered team members in previous roles. Prepare specific anecdotes that highlight your ability to manage a team effectively and maintain high standards in care.

✨Tip Number 4

Research the company’s values and mission statement to align your approach with their ethos. During any discussions or interviews, emphasise how your personal values resonate with theirs, showcasing your commitment to providing person-centred care.

We think you need these skills to ace Complex Case Manager in Manchester

Excellent Organisational Skills
Time Management
Understanding of CQC Requirements
Experience in Managing Complex Care Packages
Knowledge of Clinical Interventions
Team Management Skills
Person-Centred Approach
Advocacy Skills
Complaint Handling
Risk Assessment Development
Care Plan Development
Mentoring and Coaching Skills
Strong Communication Skills
Problem-Solving Skills
Driving License and Access to a Car

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing complex care packages and clinical interventions. Use specific examples that demonstrate your organisational skills and understanding of CQC requirements.

Craft a Compelling Cover Letter: In your cover letter, express your passion for making a difference in clients' lives. Mention your experience with spinal injuries, acquired brain injuries, and other relevant conditions, and how you can empower your team to deliver high-quality care.

Showcase Leadership Skills: Emphasise your experience in managing healthcare teams. Provide examples of how you've led training sessions or mentored team members, showcasing your ability to maintain a positive morale within the care team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of Complex Case Manager.

How to prepare for a job interview at Leaders In Care Recruitment Ltd

✨Showcase Your Experience with Complex Cases

Be prepared to discuss your previous experience managing complex care packages. Highlight specific cases you've handled, particularly those involving spinal injuries or neurological conditions, and explain how you approached each situation.

✨Demonstrate Leadership Skills

As a Complex Case Manager, you'll be leading a team. Share examples of how you've successfully managed and motivated a team in the past. Discuss your approach to mentoring and training staff to ensure high standards of care.

✨Understand CQC Requirements

Familiarise yourself with the Care Quality Commission (CQC) standards relevant to the role. Be ready to discuss how you would uphold these standards in your practice and ensure compliance within your team.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask about the organisation and the role. This shows your genuine interest and helps you understand how you can contribute to their mission of providing excellent care.

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