Complex Case Manager

Complex Case Manager

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a caseload and support clients while leading a care team.
  • Company: Join a dynamic organisation dedicated to making a positive impact in the community.
  • Benefits: Enjoy flexible working hours and opportunities for personal development.
  • Why this job: Make a real difference in people's lives while fostering a supportive team culture.
  • Qualifications: No clinical experience required; just a passion for helping others and strong leadership skills.
  • Other info: Based in Greater Manchester, this role offers a chance to grow within a caring environment.

The predicted salary is between 36000 - 60000 £ per year.

We are looking to recruit a Complex Case Manager (non-clinical), in the Greater Manchester area. As Complex Case Manager, you will make a real difference with clients, and also foster great morale within the care team. Youll be a role model to the people in your team, empowering them to be their very best.
Your main duties and responsibilities will include:

  • To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically
  • To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice
  • Upholding high standards in care and prioritising a person-centred approach
  • Being a responsive advocate for complaints and safeguarding, and encouraging improvement
  • Developing comprehensive care plans and risk assessments
  • Providing support for your care packages through observations and mentoring sessions, and regularly reviews

What we are looking for:

  • Excellent organisational & time management skills
  • A good understanding of CQC requirements
  • Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neurone disease, multiple sclerosis
  • Experience of managing a team of healthcare workers
  • You will need to be a driver with access to your own car for work

You will be working for a highly regarding private care organisation, who have been well established for over 12 years, providing complex care to people in the comfort of their own homes.
You will work closely with your Registered Service Manager and Nurse Case Manager(s), and have the support of centralised support teams, to take a little off your plate and keep things running smoothly.
You willhave opportunities to progress in your career with training and development opportunities.
The role is full time working Monday to Friday, 40 hours per week, 9am-5pm – with a salary of up to £35,000 negotiable on experience.
For further details on working as a Complex Case Manager in Greater Manchester, please Apply, or contact Gemma at Leaders In Care.
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Complex Case Manager employer: Leaders In Care Recruitment Ltd

As a Complex Case Manager in the Greater Manchester area, you will join a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our commitment to fostering a collaborative environment ensures that you will not only make a meaningful impact on clients' lives but also have access to ongoing training and development opportunities, empowering you to excel in your role. With a focus on teamwork and morale, we offer a unique chance to be part of a dedicated care team that values your contributions.
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Contact Detail:

Leaders In Care Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Case Manager

✨Tip Number 1

Network with professionals in the care sector, especially those who have experience in case management. Attend local events or join online forums to connect with others and gain insights into the role.

✨Tip Number 2

Research the specific challenges faced by Complex Case Managers in the Greater Manchester area. Understanding local issues will help you demonstrate your knowledge and commitment during interviews.

✨Tip Number 3

Prepare examples of how you've empowered team members or improved morale in previous roles. Being able to share these experiences will showcase your leadership skills and suitability for the position.

✨Tip Number 4

Familiarise yourself with the latest trends and best practices in non-clinical case management. This will not only enhance your understanding but also allow you to discuss relevant topics confidently during your interview.

We think you need these skills to ace Complex Case Manager

Case Management
Empathy
Leadership Skills
Conflict Resolution
Communication Skills
Team Building
Organisational Skills
Problem-Solving Skills
Time Management
Client Advocacy
Interpersonal Skills
Emotional Intelligence
Decision-Making Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Complex Case Manager. Tailor your application to highlight how your skills and experiences align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in case management or similar roles. Use specific examples to demonstrate how you've made a difference in past positions, particularly in fostering team morale and empowering colleagues.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role and the impact you can have as a Complex Case Manager. Mention your understanding of the challenges faced in this position and how you plan to address them.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.

How to prepare for a job interview at Leaders In Care Recruitment Ltd

✨Understand the Role

Make sure you have a clear understanding of what a Complex Case Manager does. Familiarise yourself with the responsibilities mentioned in the job description, such as taking ownership of a caseload and fostering team morale.

✨Showcase Your Leadership Skills

As a Complex Case Manager, you'll be expected to empower your team. Prepare examples from your past experiences where you've successfully led a team or supported colleagues in achieving their best.

✨Demonstrate Empathy and Client Focus

This role involves making a real difference to clients' lives. Be ready to discuss how you've approached complex cases in the past and how you prioritise client needs while managing your workload.

✨Prepare Questions for the Interviewers

Engage with the interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Complex Case Manager
Leaders In Care Recruitment Ltd
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