Quality Assurance Manager

Quality Assurance Manager

Full-Time 40000 - 40000 £ / year (est.) No home office possible
Leaders In Care Ltd

At a Glance

  • Tasks: Oversee office operations and ensure compliance in a dynamic healthcare environment.
  • Company: Join one of the UK's leading community complex care providers.
  • Benefits: Competitive salary, Monday to Friday schedule, and opportunities for career development.
  • Why this job: Make a real impact on governance and operations in a growing organisation.
  • Qualifications: Experience in Quality, Compliance or Operations within complex care is essential.
  • Other info: Work closely with senior leadership and enjoy a supportive team culture.

The predicted salary is between 40000 - 40000 £ per year.

Are you an experienced Quality, Compliance or Operations professional within complex care or supported living looking for a role where you can take ownership of governance, office operations and service setup? We are recruiting for a Quality Assurance Manager to join one of the UK’s leading community complex care providers, delivering high-quality, clinically led care across supported living and home-based services. This is a key opportunity to join a growing organisation, working closely with senior leadership to ensure services are safe, compliant and operationally efficient.

The Role

As a Quality Assurance Manager, you will be responsible for overseeing office operations, governance processes and supporting the safe setup and mobilisation of supported living services. You will work closely with HR, clinical teams and senior stakeholders to ensure compliance, reporting and operational standards are consistently met across the business.

Key Responsibilities

  • Oversee the day-to-day running of the London head office
  • Support governance, compliance and operational reporting
  • Ensure all office operations and compliance tasks are completed accurately
  • Monitor clinical and operational systems, including governance and compliance tracking
  • Support the mobilisation and setup of supported living services
  • Coordinate property setup, contractors and health and safety requirements
  • Manage office IT, equipment and facilities
  • Monitor expenses and support financial reporting processes
  • Produce weekly and monthly reports for senior leadership
  • Coordinate meetings, training sessions and office-based activity

Requirements

  • Experience in a Quality, Compliance or Operations role within complex care, community care or supported living
  • Strong understanding of CQC, governance and compliance frameworks
  • Experience working in a fast-paced healthcare or care office environment
  • Strong administrative, reporting and Excel skills
  • Knowledge of health and safety processes (Level 3 desirable)
  • Understanding of financial reporting and P&L (desirable)
  • Experience supporting service setup or mobilisation (desirable)
  • Highly organised with strong attention to detail

What’s on Offer

  • £40,000 salary
  • Monday to Friday working pattern (office-based)
  • Opportunity to join one of the UK’s leading community complex care providers
  • Work closely with senior leadership including Head of Care and executive team
  • A role with real impact across governance and operations
  • Clear opportunity to develop within a growing organisation

If you are interested in applying for this Quality Assurance Manager position, please click apply or contact Ehsan at Leaders in Care on 07533 113393, quoting the reference Reference: LICEA.

Quality Assurance Manager employer: Leaders In Care Ltd

Join a leading community complex care provider in East London as a Quality Assurance Manager, where you will play a pivotal role in ensuring high standards of governance and operational efficiency. With a supportive work culture that values employee growth and collaboration with senior leadership, this position offers a competitive salary and the chance to make a meaningful impact in the lives of those we serve. Enjoy a Monday to Friday schedule in a dynamic office environment that fosters professional development and innovation.
Leaders In Care Ltd

Contact Detail:

Leaders In Care Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in quality assurance or compliance. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how your experience aligns with their mission. We want you to shine and demonstrate that you’re the perfect fit for their team!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website for the best chance at landing that Quality Assurance Manager role. We’ve got all the resources you need to make your application stand out, so don’t miss out!

We think you need these skills to ace Quality Assurance Manager

Quality Assurance
Compliance Management
Operations Management
Governance Processes
CQC Knowledge
Administrative Skills
Reporting Skills
Excel Proficiency
Health and Safety Knowledge
Financial Reporting Understanding
Service Setup Experience
Attention to Detail
Organisational Skills
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience in quality, compliance, and operations within complex care or supported living. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position.

Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience with CQC, governance, and compliance frameworks. We’re keen on candidates who understand the ins and outs of the healthcare environment.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Leaders In Care Ltd

✨Know Your Compliance Inside Out

Make sure you brush up on your knowledge of CQC regulations and governance frameworks. Being able to discuss these confidently will show that you’re not just familiar with the standards but can also apply them in practice.

✨Showcase Your Organisational Skills

Prepare examples that highlight your organisational abilities, especially in managing office operations and compliance tasks. Think about specific situations where your attention to detail made a difference in a previous role.

✨Demonstrate Your Teamwork

Since you'll be working closely with HR, clinical teams, and senior stakeholders, be ready to share experiences where you successfully collaborated with different departments. This will illustrate your ability to work in a multidisciplinary environment.

✨Prepare for Financial Discussions

Even if financial reporting isn’t your main focus, having a basic understanding of P&L and expense management can set you apart. Be prepared to discuss how you've contributed to financial processes in past roles.

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