At a Glance
- Tasks: Lead multiple supported living services and ensure high-quality care for individuals with complex needs.
- Company: A growing provider dedicated to mental health and learning disabilities support.
- Benefits: Attractive salary, car allowance, performance bonuses, and hybrid working options.
- Other info: Join a supportive team with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while shaping operational strategies.
- Qualifications: Senior leadership experience in supported living and strong stakeholder management skills.
The predicted salary is between 75000 - 80000 £ per year.
We are recruiting for an experienced Operations Manager to join a growing and highly regarded provider delivering supported living and complex community services for adults with Mental Health needs, Learning Disabilities, Autism and behaviours that challenge. This is a senior leadership opportunity for somebody with strong multi-site supported living experience and a proven background working closely with Councils, Commissioners and Local Authorities.
The successful Operations Manager will act as a key operational lead across multiple services while also being the main liaison between families, Councils and operational teams to ensure high-quality, person-centred care delivery across complex and highly specialised packages. This role would suit an experienced Operations Manager, Head of Care or Regional Manager with experience overseeing 1:1, 2:1 and 3:1 supported living packages within Mental Health and Learning Disabilities services.
Package & Benefits
- £75,000 - £80,000 salary
- £5,000 car allowance
- Performance-related bonus structure
- Hybrid and autonomous leadership role
- Long-term progression opportunities
- Supportive senior leadership team
- Opportunity to influence operational strategy and service development
- Monday to Friday working pattern
- Growing provider with strong expansion plans
The Role
- Oversee multiple supported living services and complex community packages across the region
- Provide operational leadership across Mental Health, Learning Disabilities and Autism services
- Support individuals with behaviours that challenge within highly specialised supported living environments
- Act as the key liaison between families, Councils, Commissioners and operational teams
- Support service mobilisation, transitions and package development
- Oversee services delivering 1:1, 2:1 and 3:1 packages of care
- Drive safeguarding, governance, quality and compliance standards across services
- Support Registered Managers with performance management, investigations and service improvement plans
- Work closely with senior leadership on operational performance, occupancy and growth
- Ensure services operate in line with CQC regulations and person-centred care principles
- Support crisis management, safeguarding escalations and complex stakeholder meetings
About You
- Recent senior leadership experience within supported living or complex community services
- Strong operational experience across Mental Health, Learning Disabilities and Autism services
- Experience managing multi-site supported living services
- Experience working closely with Councils, Commissioners and Local Authorities
- Strong understanding of safeguarding, governance and CQC compliance
- Experience overseeing complex behavioural support packages
- Experience supporting 1:1, 2:1 and 3:1 care packages
- Strong stakeholder management and communication skills
- Full UK driving licence with access to your own vehicle
Operations Manager employer: Leaders In Care Ltd
Join a leading provider in the mental health and learning disabilities sector, where you will play a pivotal role in shaping high-quality, person-centred care across multiple supported living services. With a competitive salary, performance-related bonuses, and a supportive senior leadership team, this position offers not only autonomy in your leadership style but also significant opportunities for professional growth and influence in operational strategy. Embrace a fulfilling career in a dynamic environment that prioritises employee development and community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Leaders In Care Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Leaders In Care Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Leaders In Care Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Leaders In Care Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Leaders In Care Ltd:Before hitting send, make sure to tailor your application specifically to Leaders In Care Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Leaders In Care Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
