At a Glance
- Tasks: Lead multiple supported living services and ensure high-quality care delivery.
- Company: A growing provider focused on mental health and learning disabilities.
- Benefits: Competitive salary, car allowance, performance bonuses, and hybrid work options.
- Other info: Join a supportive team with opportunities for long-term career growth.
- Why this job: Make a real difference in the lives of individuals with complex needs.
- Qualifications: Senior leadership experience in supported living and strong operational skills.
The predicted salary is between 75000 - 80000 £ per year.
We are recruiting for an experienced Operations Manager to join a growing and highly regarded provider delivering supported living and complex community services for adults with Mental Health needs, Learning Disabilities, Autism and behaviours that challenge. This is a senior leadership opportunity for somebody with strong multi-site supported living experience and a proven background working closely with Councils, Commissioners and Local Authorities.
The successful Operations Manager will act as a key operational lead across multiple services while also being the main liaison between families, Councils and operational teams to ensure high-quality, person-centred care delivery across complex and highly specialised packages. This role would suit an experienced Operations Manager, Head of Care or Regional Manager with experience overseeing 1:1, 2:1 and 3:1 supported living packages within Mental Health and Learning Disabilities services.
Package & Benefits
- £75,000 - £80,000 salary
- £5,000 car allowance
- Performance-related bonus structure
- Hybrid and autonomous leadership role
- Long-term progression opportunities
- Supportive senior leadership team
- Opportunity to influence operational strategy and service development
- Monday to Friday working pattern
- Growing provider with strong expansion plans
The Role
- Oversee multiple supported living services and complex community packages across the region
- Provide operational leadership across Mental Health, Learning Disabilities and Autism services
- Support individuals with behaviours that challenge within highly specialised supported living environments
- Act as the key liaison between families, Councils, Commissioners and operational teams
- Support service mobilisation, transitions and package development
- Oversee services delivering 1:1, 2:1 and 3:1 packages of care
- Drive safeguarding, governance, quality and compliance standards across services
- Support Registered Managers with performance management, investigations and service improvement plans
- Work closely with senior leadership on operational performance, occupancy and growth
- Ensure services operate in line with CQC regulations and person-centred care principles
- Support crisis management, safeguarding escalations and complex stakeholder meetings
About You
- Recent senior leadership experience within supported living or complex community services
- Strong operational experience across Mental Health, Learning Disabilities and Autism services
- Experience managing multi-site supported living services
- Experience working closely with Councils, Commissioners and Local Authorities
- Strong understanding of safeguarding, governance and CQC compliance
- Experience overseeing complex behavioural support packages
- Experience supporting 1:1, 2:1 and 3:1 care packages
- Strong stakeholder management and communication skills
- Full UK driving licence with access to your own vehicle
Operations Manager employer: Leaders In Care Ltd
Join a leading provider in the mental health and learning disabilities sector, where you will benefit from a competitive salary of £75,000 - £80,000, a £5,000 car allowance, and a performance-related bonus structure. Our supportive work culture fosters long-term career progression and offers you the autonomy to influence operational strategy while working closely with a dedicated senior leadership team. With a focus on person-centred care and a commitment to quality, this role provides a unique opportunity to make a meaningful impact in the lives of individuals with complex needs across multiple services.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health and supported living sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Tailor your responses to highlight how your experience aligns with their mission, especially in multi-site leadership and person-centred care.
✨Tip Number 3
Showcase your operational achievements! Bring along data or examples of how you've improved service delivery or compliance in previous roles. Numbers speak volumes, especially in a strategic operational role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your multi-site leadership experience and any relevant work with Councils or Local Authorities to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supported living and how your background aligns with our mission at StudySmarter. Don’t forget to mention your experience with complex community services!
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. We want to know how you support your teams and ensure high-quality care delivery. Share examples of how you've driven performance and compliance in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!
How to prepare for a job interview at Leaders In Care Ltd
✨Know Your Stuff
Make sure you’re well-versed in the specifics of supported living and complex community services. Brush up on your knowledge about Mental Health, Learning Disabilities, and Autism, as well as the latest CQC regulations. This will show that you’re not just interested in the role but also committed to delivering high-quality care.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led multi-site operations or managed complex care packages. Highlight how you’ve worked with Councils and Commissioners to improve service delivery. This will demonstrate your capability to take on a senior leadership role effectively.
✨Communicate Clearly
Since this role involves liaising with families, Councils, and operational teams, practice articulating your thoughts clearly and confidently. Use specific examples to illustrate your communication skills and how they’ve helped resolve issues or improve services in the past.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and crisis management skills. Think through potential challenges you might encounter in the role and how you would address them. This will help you showcase your strategic thinking and operational expertise.
