At a Glance
- Tasks: Drive and deliver goods safely while providing top-notch customer service.
- Company: Join Leader Online, a company that values teamwork and integrity.
- Benefits: Enjoy generous holiday allowance, gym membership, and staff discounts.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team making a real difference in logistics.
- Qualifications: Valid UK driving licence and strong communication skills required.
Reporting directly to the Depot Team Leader, as a Delivery Vehicle Driver you will be responsible for the safe and efficient transportation of goods and materials to designated locations. The role involves operating various types of vehicles, ensuring compliance with traffic laws, maintaining the vehicle in good condition, and providing excellent customer service at all times.
At Leader Online, we are guided by our values of Teamwork, Care, Customer Centricity, Respect, and Integrity. We are looking for someone who shares these values and can demonstrate them in their daily work.
Please note that this role requires a basic DBS check as part of our commitment to safety and responsibility.
Key Responsibilities
Driving and Navigation
- Operate vehicle to transport goods to a specified destination in line with schedules.
- Follow planned routes and adhere to schedules.
- Use navigation systems to optimise travel routes and avoid traffic delays.
Safety and Compliance
- Adhere to all road safety and traffic regulations and always drive the vehicle in line with statutory and legislative regulations.
- Conduct daily vehicle checks and report any maintenance or delivery issues in a timely fashion.
- Ensure the safety of passengers and goods during transit.
- Ensure the Health and Safety of you and others by carrying out all activities in a manner that promotes safety.
- Accurate loading, unloading and delivering orders to customers OTIF.
- Ensure products are packed safely and secured with straps etc, so as not to be damaged in transit.
- Use driving App and ensure compliance to all required driving standards and maintain compliance with telematics and driving rules.
- Heavy lifting, moving, protecting, wrapping, and managing all products with all due care and attention.
- Use equipment respectfully, safely and as trained including vehicles, phones, computers.
- Use phones for work matters only and when legally safe to do so.
Vehicle Maintenance
- Perform basic vehicle maintenance tasks, such as checking oil, water, tyres and lights.
- Keep the vehicle clean and well-maintained and smoke free; smoking is not permitted in vehicles.
- Inform the Depot Team Leader of any servicing requirements and repairs.
- Report any issues, vehicle defects or delivery problems daily in a timely fashion.
Documentation and Record Keeping
- Accurately checking and verifying all stock is correct on your vehicle for each order.
- Maintain accurate records of mileage, fuel consumption and any incidents or accidents.
- Complete delivery or transport paperwork and obtain necessary signatures.
- Receipt and dispatch all orders accurately and securely in line with Leader’s SOPs.
Customer Service
- Provide a courteous and professional service to customers at all times.
- Always show dignity and respect with customers, colleagues, drivers and visitors.
Company Objectives
- Supporting all other areas of the business as and when required including working in the warehouse.
- Participate actively in continuous process improvement projects, seek ways to develop and maximise customer service levels.
- Ensure all business and individual key performance indicators are met.
- Contribute actively to achieving departmental service level and targets.
Requirements
- Valid UK driving licence appropriate for the vehicle type (e.g., Category B for cars, Category C for lorries).
- Hold a clean driving record.
- Excellent knowledge of UK road networks and traffic laws and familiarity with using GPS and other navigation tools.
- Basic mechanical skills for vehicle checks and minor repairs.
- Strong communication skills.
- Ability to work independently and manage time effectively.
- Reliable and punctual with a strong sense of responsibility.
- Flexibility working an average of 45 hours per week.
Benefits
- Opportunity to shape and lead governance processes in a fast-growing business.
- A supportive environment where your expertise will make a real impact.
- A culture that values your professional growth and personal wellbeing.
- Generous Holiday Allowance: enjoy 22 days of annual leave, plus bank holidays, with the flexibility to tailor your time off.
- Buy up to 3 extra days of holiday.
- Or sell back up to 2 days to suit your needs.
We believe in a healthy work-life balance that works for you. Length of Service holiday awards: 1 extra day for every 3 years service. Death in Service benefit (3x annual salary). Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements. Salary sacrifice Cycle-to-work scheme. Staff discounts on the Leader product range. Subsidised gym membership.
Your Wellbeing Matters
We care about our team’s mental and emotional health. That’s why we offer:
- Access to Able Futures, a confidential government-backed service providing practical support for mental wellbeing at work.
- Employee Assistance Programme (EAP) – 24/7 access to professional wellbeing advice, counselling, and guidance to help you thrive inside and outside of work.
Employee Referral Bonus and Salary
Employee Referral Bonus and Salary: £14 per hour.
Delivery Vehicle Driver employer: Leader Online
At Leader Online, we pride ourselves on being an exceptional employer that values Teamwork, Care, Customer Centricity, Respect, and Integrity. As a Delivery Vehicle Driver, you will benefit from a generous holiday allowance, a supportive work culture that encourages employee growth, and access to various wellbeing initiatives, all while working in a dynamic environment that prioritises safety and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Vehicle Driver
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leader Online's values like Teamwork and Customer Centricity. This way, you can show how you embody these values in your responses.
✨Tip Number 2
Practice your driving skills! Since you'll be operating various vehicles, make sure you're comfortable behind the wheel. A quick refresher on road safety and navigation can really boost your confidence.
✨Tip Number 3
Prepare for questions about customer service! Think of examples where you've gone above and beyond for customers. This will help you demonstrate your commitment to providing excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Delivery Vehicle Driver
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience and knowledge of UK road networks in your application. We want to see that you’re not just a driver, but someone who knows how to navigate efficiently and safely.
Emphasise Customer Service:Since providing excellent customer service is key for us, share any relevant experiences where you’ve gone above and beyond for customers. This will show that you align with our values of Care and Customer Centricity.
Be Detail-Oriented:Pay attention to the details in your application. Mention your ability to maintain accurate records and perform vehicle checks. This shows us you take responsibility seriously, which is super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Leader Online
✨Know Your Routes
Familiarise yourself with the local area and key routes before the interview. Being able to discuss your knowledge of the UK road networks and how you would optimise travel routes shows that you're proactive and ready for the role.
✨Showcase Your Safety Mindset
Prepare examples of how you've adhered to safety regulations in previous driving roles. Discussing your approach to vehicle maintenance and daily checks will demonstrate your commitment to safety and compliance, which is crucial for this position.
✨Customer Service Counts
Think of specific instances where you've provided excellent customer service. Highlighting your ability to communicate effectively and respectfully with customers will align well with the company's values of Care and Customer Centricity.
✨Be Ready for Practical Questions
Expect questions about handling delivery issues or managing time effectively. Prepare to discuss how you would deal with unexpected delays or challenges on the road, showcasing your problem-solving skills and reliability.