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- Tasks: Lead our Harrogate showroom, driving sales and delivering exceptional customer experiences.
- Company: Nosa Bathrooms, a premium retailer known for high-quality bathroom designs.
- Benefits: Competitive salary, staff discounts, ongoing training, and generous holiday options.
- Why this job: Join a growing brand and make a real impact in a design-led environment.
- Qualifications: Proven sales experience, strong consultative skills, and a passion for premium products.
- Other info: Opportunity for career growth in a supportive, ambitious team.
The predicted salary is between 30000 - 40000 £ per year.
Nosa Bathrooms is a premium bathroom retailer specialising in beautifully designed, high-quality bathrooms for discerning homeowners, designers, specifiers and premium house builders. Our Harrogate showroom is more than a retail space — it is a curated, experiential, design-led environment where customers come to spend time discussing choices and invest in their homes to create something exceptional. We are now looking for an experienced and commercially driven Showroom Manager to lead our Harrogate store and deliver an outstanding customer experience.
The Role
This is a hands-on, sales-led management role, you will deal with a wide range of customer types, identify prospects and build sales pipeline whilst building the Brand reputation in the area encouraging footfall.
Key Responsibilities
- Lead and manage the day-to-day running of the Showroom ensuring sales targets are clear and met daily.
- Deliver exceptional customer consultations to support the path to purchase journey and enhance the look and feel by selling the look across our full range of products.
- Build strong relationships and trust that converts to high-value sales into premium bathroom projects dealing with designers, specifiers and house builders.
- Build a strong sales pipeline through prospects, quotations and follow-up.
- Ensure the showroom reflects our brand and luxury positioning.
- Drive revenue growth and performance to ensure targets are met.
- Build brand reputation and equity in the local area to make Nosa the go-to place and drive strong recommendation and advocacy.
This role is ideal for someone who thrives in a consultative, design-led sales environment.
What We’re Looking For
We are seeking a confident, professional, experienced and commercially astute individual with:
- A proven background in sales (ideally bathrooms, interiors, kitchens or luxury/premium retail).
- Experience working with high-value customers, designers and specifiers.
- Ideally experience in project-led sales purchases via contractors and/or house builders.
- Strong consultative selling skills that build and nurture relationships for repeat business.
- The ability to close sales professionally through product knowledge and use of valued attributes.
- Experience managing a retail or showroom environment and all associated activities.
- Familiar and strong supporter of daily stand-up sessions to set daily targets, track and monitor performance at individual level and take rapid corrective action as needed.
- Ability to coach, develop and manage a team to set them up for success and achieve the needs of the job.
- A keen eye for detail and presentation from entry to exit.
- Confidence working with customers investing in premium products from point of contact to after sales.
Experience within bathrooms is highly desirable, but we will also consider candidates from:
- High-end kitchens.
- Interior design.
- Luxury home improvements.
- Premium retail.
- Property/estate agency.
- Luxury automotive sales (high-value).
What Success Looks Like
- Strong monthly sales performance, sales pipeline and targeted prospects.
- High showroom standards across all disciplines namely, safety, merchandising and cleanliness.
- Excellent customer service and associated reviews.
- Repeat business, recommendation and referrals.
- Professional, premium customer experience.
What We Offer
- A privately owned business with ambitious plans for growth and supporting investments.
- Competitive basic salary.
- Opportunity to grow within a premium brand establishing itself in Retail.
- Autonomy to run and develop the showroom environment and team for growth.
- A supportive and ambitious business environment and management approach.
Benefits
- Staff discount on luxury bathroom products.
- Staff discounts on the Leader product range.
- Ongoing training and professional development.
- Be part of a high-growth, customer-first team.
- 22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company; Length of Service holiday awards: 1 extra day for every 3 years service; Death in Service benefit (3x annual salary); Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements; Salary sacrifice Cycle-to-work scheme; Subsidised gym membership; Employee Assistance Programme, Access to Wellbeing Advice & Counselling.
- Employee Referral Bonus.
- Competitive salary.
Showroom Manager - Nosa Bathrooms in Harrogate employer: Leader Online Ltd
Contact Detail:
Leader Online Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager - Nosa Bathrooms in Harrogate
✨Tip Number 1
Get to know the company inside out! Research Nôsa Bathrooms, their products, and their brand ethos. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Showroom Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. Plus, it shows that you’re proactive and keen on the opportunity!
We think you need these skills to ace Showroom Manager - Nosa Bathrooms in Harrogate
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for premium bathrooms shine through! We want to see how much you care about creating exceptional spaces and delivering outstanding customer experiences.
Tailor Your CV: Make sure your CV is tailored to the role of Showroom Manager. Highlight your experience in sales, especially in high-value environments, and any relevant skills that align with our brand's luxury positioning.
Be Specific: In your cover letter, be specific about your achievements. Share examples of how you've built strong relationships with customers or driven sales in previous roles. We love numbers, so if you can quantify your success, even better!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Nôsa Bathrooms.
How to prepare for a job interview at Leader Online Ltd
✨Know Your Products Inside Out
As a Showroom Manager, you'll need to be well-versed in the premium bathroom products Nosa offers. Familiarise yourself with the features, benefits, and design elements of each product. This knowledge will not only help you answer questions confidently but also demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in high-value environments. Be ready to share specific examples of how you've built relationships with customers and closed sales. Highlight your consultative selling approach and how it has led to repeat business.
✨Understand the Customer Journey
Nosa Bathrooms focuses on delivering an exceptional customer experience. Think about how you can enhance the customer journey from the moment they enter the showroom to after-sales support. Be prepared to discuss strategies for creating a welcoming environment and building trust with clients.
✨Demonstrate Leadership and Team Management
As a hands-on manager, you'll need to show that you can lead a team effectively. Prepare to talk about your experience in coaching and developing staff, setting daily targets, and monitoring performance. Share examples of how you've motivated your team to achieve sales goals and maintain high showroom standards.