At a Glance
- Tasks: Drive and deliver goods safely while providing excellent customer service.
- Company: Join Leader Online, a company that values teamwork, care, and integrity.
- Benefits: Enjoy generous holiday allowance, gym discounts, and mental wellbeing support.
- Why this job: Be part of a supportive team and contribute to continuous improvement in customer service.
- Qualifications: Valid UK driving licence, clean record, and basic mechanical skills required.
- Other info: Flexible working hours with opportunities for personal development.
Reporting directly to the Depot Team Leader, as a Vehicle Delivery Driver you will be responsible for the safe and efficient transportation of goods and materials to designated locations. The role involves operating various types of vehicles, ensuring compliance with traffic laws, maintaining the vehicle in good condition, and providing excellent customer service at all times.
At Leader Online, we are guided by our values of Teamwork, Care, Customer Centricity, Respect, and Integrity. We are looking for someone who shares these values and can demonstrate them in their daily work.
Please note that this role requires a basic DBS check as part of our commitment to safety and responsibility.
Key Responsibilities
Driving and Navigation
· Operate vehicle to transport goods to a specified destinations in line with schedules
· Follow planned routes and adhere to schedules
· Use navigation systems to optimise travel routes and avoid traffic delays.
Safety and Compliance
· Adhere to all road safety and traffic regulations and always drive the vehicle in line with statutory and legislative regulations.
· Conduct daily vehicle checks and report any maintenance or delivery issues in a timely fashion.
· Ensure the safety of passengers and goods during transit.
· Ensure the Health and Safety of you and others by carrying out all activities in a manner that promotes safety.
· Accurate loading, unloading and delivering orders to customers OTIF.
· Ensure products are packed safely and secured with straps etc, so as not to be damaged in transit.
· Use driving App and ensure compliance to all required driving standards and maintain compliance with telematics and driving rules.
· Heavy lifting, moving, protecting, wrapping, and managing all products with all due care and attention.
· Use equipment respectfully, safely and as trained including vehicles, phones, computers.
· Use phones for work matters only and when legally safe to do so.
Vehicle Maintenance
· Perform basic vehicle maintenance tasks, such as checking oil, water, tyres and lights.
· Keep the vehicle clean and well-maintained and smoke free; smoking is not permitted in vehicles.
· Inform the Depot Team Leader of any servicing requirements and repairs.
· Report any issues, vehicle defects or delivery problems daily in a timely fashion.
Documentation and record keeping
· Accurately checking and verifying all stock is correct on your vehicle for each all orders.
· Maintain accurate records of mileage, fuel consumption and any incidents or accidents.
· Complete delivery or transport paperwork and obtain necessary signatures.
· Receipt and despatch all orders accurately and securely in line with Leader\’s SOP\’s.
Customer service
· Provide a courteous and professional service to customers at all times.
· Always show dignity and respect with customers, colleagues, drivers and visitors.
Company objectives
· Supporting all other areas of the business as and when required including working in the warehouse.
· Participate actively in continuous process improvement projects, seek ways to develop and maximise customer service levels.
· Ensure all business and individual key performance indicators are met.
· Contribute actively to achieving departmental service level and targets
Requirements
· Valid UK driving licence appropriate for the vehicle type (e.g., Category B for cars, Category C for lorries).
· Hold a clean driving record.
· Excellent knowledge of UK road networks and traffic laws and familiarity with using GPS and other navigation tools.
· Basic mechanical skills for vehicle checks and minor repairs.
· Strong communication skills.
· Ability to work independently and manage time effectively.
· Reliable and punctual with a strong sense of responsibility.
· Flexibility working an average of 45 hrs per week
Benefits
· Generous Holiday Allowance
Enjoy 22 days of annual leave, plus bank holidays, with the flexibility to tailor your time off:
· Buy up to 3 extra days of holiday
· Or sell back up to 2 days to suit your needs
We believe in a healthy work-life balance that works for you.
· Length of Service holiday awards: 1 extra day for every 3 years service;
· Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;
· Salary sacrifice Cycle-to-work scheme;
· Staff discounts on the Leader product range;
· Subsidised gym membership;
· Your Wellbeing Matters
We care about our team\’s mental and emotional health. That\’s why we offer:
· Access to Able Futures, a confidential government-backed service providing practical support for mental wellbeing at work.
· Employee Assistance Programme (EAP) – 24/7 access to professional wellbeing advice, counselling, and guidance to help you thrive inside and outside of work.
· Employee Referral Bonus
· £14 p/h
Delivery Vehicle Driver employer: Leader Online Ltd
Contact Detail:
Leader Online Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Vehicle Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic laws. Being knowledgeable about the routes and regulations will not only help you during the interview but also demonstrate your commitment to safety and compliance, which is crucial for this role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will align with the company's values of Customer Centricity and Care, making you a more attractive candidate.
✨Tip Number 3
Highlight any experience you have with vehicle maintenance or basic mechanical skills. Being able to perform daily checks and minor repairs can set you apart from other candidates and show that you take responsibility for the vehicle's condition.
✨Tip Number 4
Prepare to discuss your time management skills and how you handle tight schedules. The role requires punctuality and reliability, so having specific examples ready will demonstrate your ability to meet the demands of the job.
We think you need these skills to ace Delivery Vehicle Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to driving, vehicle maintenance, and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your values align with those of Leader Online. Provide specific examples of how you've demonstrated teamwork, care, and customer centricity in previous roles.
Highlight Safety Compliance: Emphasise your understanding of road safety regulations and your commitment to maintaining vehicle compliance. Mention any relevant training or certifications that showcase your dedication to safety.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Leader Online Ltd
✨Know Your Routes
Familiarise yourself with the local road networks and traffic laws. Being able to discuss your knowledge of navigation systems and how you optimise travel routes can impress the interviewers.
✨Demonstrate Safety Awareness
Show that you understand the importance of safety and compliance. Be prepared to talk about how you conduct vehicle checks and ensure the safety of goods and passengers during transit.
✨Highlight Customer Service Skills
Since excellent customer service is key, think of examples where you've provided outstanding service. Discuss how you handle difficult situations or complaints professionally and courteously.
✨Showcase Teamwork and Integrity
Align your values with those of the company. Be ready to share experiences that demonstrate your ability to work well in a team and uphold integrity in your actions.