Digital Campaign Delivery Manager (Maternity Cover)

We are seeking a highly motivated and experienced Digital Campaign Delivery Manager to join our team on a maternity cover contract for 8 months. This is a critical role responsible for the commercial success of our clients' digital marketing campaigns, ensuring they meet revenue targets and deliver exceptional results. The position will overlap for 1-2 months with the current employee to ensure a smooth handover of responsibilities.

You will thrive in a fast-paced environment, expertly managing multiple campaigns simultaneously, while coordinating with various internal teams and acting as the primary point of contact for our clients.

Key Responsibilities

• Campaign Leadership: Drive the successful execution of digital campaigns, providing support to team members and ensuring individual, team, and company targets are met.
• Stakeholder Management: Confidently hold internal stakeholders (marketing, editorial, product, event operations, sales) accountable for delivery and quality. Foster strong relationships and lead regular briefings and updates.
• Project Management: Create, track, and report on clear campaign plans using Asana. Proactively identify and resolve issues with quality and/or delivery. Continuously improve campaign processes.
• Client Management: Serve as the primary client contact, ensuring timely and customer-focused communication. Manage client expectations, provide regular reporting, and act as a trusted advisor to help clients maximize value.
• Performance Monitoring: Monitor campaign performance, making adjustments to ensure results are met.
• Revenue Generation: Identify opportunities for cross-sells, upsells, campaign extensions, and renewals, collaborating with Account Managers to drive revenue.
• Relationship Building & Accountability: Build strong internal relationships while being confident in holding team members to account to ensure campaign success. Confidently push back on clients when necessary to achieve results and maintain credibility.
• Reporting: Prepare end-of-campaign reports in collaboration with Account Managers.

About You

You are a results-oriented individual with a proven track record of managing complex digital campaigns in a high-pressure environment.

You Excel At

• Managing Multiple Priorities: Juggling numerous campaigns and deadlines with ease.
• Internal & External Communication: Building strong relationships with both internal teams and external clients.
• Holding Others Accountable: Confidently ensuring team members deliver on their commitments.
• Problem Solving: Quickly identifying and resolving issues to keep campaigns on track.
• Client Focus: Delivering exceptional client service and proactively addressing their needs.
• Negotiation & Influence: Confidently pushing back when needed to achieve optimal outcomes.

Experience & Skills

• Experience managing project delivery in a client-facing role (e.g. an agency or marketing solutions provider)
• Experience in a high intensity environment working on multiple projects with multiple clients at the same time
• Excellent communication and interpersonal skills
• Strong project management skills
• Experience using project management software (e.g. Asana)

Why choose us

LeadDev is a global community of software engineering leaders that enables them to become expert leaders of people and technology. We host conferences and meetups worldwide, and publish articles, webinars and reports on leaddev.com. As a remote first business everyone in the company is trusted to work hard and independently. We place importance on building social bonds between each other, and we are a close knit company, meeting at least once a month in London (UK travel is funded by the company).