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- Tasks: Coordinate bookings and manage schedules for healthcare staff across various clients.
- Company: Join Leadcare Nursing, a top-tier healthcare recruitment agency in Northern Ireland.
- Benefits: Enjoy a competitive salary, performance bonuses, 31 days leave, and flexitime options.
- Why this job: Be part of a dynamic team making a real impact in healthcare with full training provided.
- Qualifications: Experience in coordination or customer service, strong communication skills, and GCSEs in English and Maths.
- Other info: Full-time and part-time roles available; apply by 11/05/25.
The predicted salary is between 24000 - 28000 £ per year.
Looking for a role that's fast-paced, people-focused, and makes a real impact? Join Leadcare Nursing as a Booking Coordinator, a key role in keeping our operations smooth and our clients and healthcare staff happy.
Who We Are
At Leadcare Nursing, we're not just a recruitment agency; we're a team with purpose. As one of Northern Ireland's fastest-growing healthcare agencies, we specialise in placing Nurses and Healthcare Assistants into flexible and fulfilling roles. We proudly serve the HSCNI Trusts as a Tier 1 framework agency, known for our commitment to quality care, strong relationships, and supportive culture.
What's In It for You?
- Salary: £24,000 - £28,000 per year (depending on experience)
- Performance bonus opportunities
- 31 days annual leave (including your birthday off!)
- Flexitime options to support work/life balance
- Career development with full training provided
- A dynamic, friendly, and high-energy office
- Company phone and laptop provided
Your Role as a Booking Coordinator
As a Booking Coordinator, you'll be the vital link between our healthcare staff and clients, ensuring the right people are in the right place at the right time. You'll manage shift bookings, maintain accurate schedules, and respond quickly to staffing needs with a calm, can-do attitude.
What You'll Be Doing
- Coordinate Bookings: Schedule Nurses and Healthcare Assistants into available shifts across multiple clients. Liaise with care facilities to manage last-minute requests and staffing changes. Monitor shift fulfilment, cancellations, and urgent cover.
- Support Communication: Serve as a key point of contact for both clients and staff. Provide clear, timely updates to all stakeholders. Collaborate with the recruitment and compliance teams to ensure only compliant staff are placed.
- Keep Systems Running Smoothly: Maintain accurate and up-to-date records of bookings. Update internal databases and timesheets. Help generate reports and support payroll accuracy.
What Makes You a Great Fit?
Must-Haves:
- Experience in a coordination, scheduling, customer service, or admin role
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational ability
- Comfortable working under pressure and managing competing priorities
- Proficiency with MS Office (Word, Excel, Outlook)
- GCSEs in English and Maths (A-C) or equivalent
Nice-to-Haves:
- Experience in healthcare or recruitment agency environments
- Familiarity with rota systems or CRM software
- Full driving licence and access to a car
How to Apply
Want to learn more or express interest? Send your CV and cover letter to us. Application Deadline: 11/05/25
Job Type: Full-time (37.5 hours) or Part-time (22.5 hours)
Schedule: Monday to Friday
Booking Team Member employer: Leadcare Nursing Agency
Contact Detail:
Leadcare Nursing Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Team Member
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the role of a Booking Coordinator. Understanding the dynamics of scheduling and staffing in a fast-paced environment will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the healthcare recruitment field. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or priorities in previous roles. This will show your potential employer that you can handle the demands of the job.
✨Tip Number 4
Research Leadcare Nursing's values and culture. Tailoring your conversation to reflect their commitment to quality care and strong relationships will resonate well during any discussions with the hiring team.
We think you need these skills to ace Booking Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordination, scheduling, or customer service. Emphasise any roles where you've managed competing priorities or worked under pressure, as these are key for the Booking Coordinator position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Leadcare Nursing and how your skills align with their mission of providing quality care.
Highlight Relevant Skills: Clearly outline your communication and organisational skills in both your CV and cover letter. Provide examples of how you've successfully managed schedules or bookings in previous roles to demonstrate your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Booking Coordinator role.
How to prepare for a job interview at Leadcare Nursing Agency
✨Show Your People Skills
As a Booking Coordinator, you'll be the link between healthcare staff and clients. Highlight your communication skills and give examples of how you've successfully managed relationships in previous roles.
✨Demonstrate Your Organisational Skills
This role requires strong attention to detail and the ability to manage multiple priorities. Be prepared to discuss how you stay organised and handle scheduling conflicts or last-minute changes.
✨Familiarise Yourself with the Healthcare Sector
Having knowledge about the healthcare industry can set you apart. Research Leadcare Nursing and understand their values and operations to show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you've had to adapt quickly or resolve conflicts, and be ready to share those experiences.
