Strategic Client Success Manager (SaaS) in Portsmouth
Strategic Client Success Manager (SaaS)

Strategic Client Success Manager (SaaS) in Portsmouth

Portsmouth Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Enhance client relationships and drive revenue growth in a dynamic SaaS environment.
  • Company: Exciting SaaS company based in Portsmouth with a focus on client success.
  • Benefits: Competitive salary, enhanced sick pay, pension scheme, and OTE of £65,000.
  • Why this job: Join a vibrant team and make a real impact on client success and business growth.
  • Qualifications: 2-3 years in Account Management or Customer Success with strategic thinking skills.
  • Other info: Office attendance required three days a week for collaboration.

The predicted salary is between 30000 - 40000 £ per year.

A dynamic SaaS company in Portsmouth is looking for an Account Manager to enhance client relationships and drive revenue growth. This full-time role offers a salary between £30,000-£40,000 with an OTE of £65,000 and includes excellent benefits such as enhanced sick pay and a pension scheme.

Applicants should have:

  • 2-3 years of experience in Account Management or Customer Success
  • Strong strategic thinking
  • CRM systems familiarity

This role requires office attendance three days a week.

Strategic Client Success Manager (SaaS) in Portsmouth employer: Lead Forensics

Join a vibrant SaaS company in Portsmouth that prioritises employee well-being and professional growth. With a supportive work culture, competitive salary, and comprehensive benefits including enhanced sick pay and a pension scheme, this role as a Strategic Client Success Manager offers the perfect environment for those looking to make a meaningful impact while advancing their careers. Embrace the opportunity to thrive in a collaborative setting that values innovation and client success.
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Contact Detail:

Lead Forensics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Client Success Manager (SaaS) in Portsmouth

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the company’s recent projects and achievements. We want to show that we’re genuinely interested and ready to contribute to their success.

✨Tip Number 3

Practice common interview questions, especially those related to client success and strategic thinking. Let’s make sure we can confidently showcase our experience and skills!

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.

We think you need these skills to ace Strategic Client Success Manager (SaaS) in Portsmouth

Account Management
Customer Success
Strategic Thinking
CRM Systems Familiarity
Client Relationship Management
Revenue Growth Strategies
Communication Skills
Problem-Solving Skills
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Strategic Client Success Manager role. Highlight your experience in Account Management or Customer Success, and don’t forget to showcase your strategic thinking skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us at StudySmarter. Mention specific achievements that demonstrate your ability to enhance client relationships and drive revenue growth.

Showcase Your CRM Experience: Since familiarity with CRM systems is key, make sure to mention any relevant tools you’ve used in your previous roles. We want to see how you’ve leveraged these systems to improve client success!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Lead Forensics

✨Know Your SaaS Inside Out

Before the interview, make sure you understand the company's products and services. Familiarise yourself with their unique selling points and how they stand out in the market. This will help you demonstrate your strategic thinking and show that you're genuinely interested in the role.

✨Showcase Your Client Success Stories

Prepare specific examples from your previous experience where you've successfully managed client relationships or driven revenue growth. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.

✨Brush Up on CRM Systems

Since familiarity with CRM systems is key for this role, be ready to discuss your experience with them. Highlight any specific tools you've used and how you've leveraged them to enhance client success. If you can, mention any metrics that showcase your effectiveness.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. This could be about the company's growth strategy, team dynamics, or how success is measured in the role. It shows that you're engaged and serious about contributing to their success.

Strategic Client Success Manager (SaaS) in Portsmouth
Lead Forensics
Location: Portsmouth
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  • Strategic Client Success Manager (SaaS) in Portsmouth

    Portsmouth
    Full-Time
    30000 - 40000 £ / year (est.)
  • L

    Lead Forensics

    50-100
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