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For Companies At a Glance
- Tasks: Build strong client relationships and drive revenue growth in a dynamic SaaS environment.
- Company: Exciting SaaS company based in Portsmouth with a focus on innovation.
- Benefits: Competitive salary, commission, hybrid work model, and employee benefits.
- Why this job: Join a vibrant team and make a real impact on client success and satisfaction.
- Qualifications: 2-3 years of experience in account management or customer success with strong communication skills.
- Other info: Opportunity for career growth in a fast-paced, supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
A dynamic SaaS company in Portsmouth is seeking an experienced Account Manager to build strong client relationships and drive revenue growth. The role involves interacting with clients, upselling contracts, and resolving issues effectively.
Candidates should have 2-3 years of experience in account management or customer success, with strong communication and negotiation skills.
This full-time position offers a salary of £30,000-£40,000 plus commission and various employee benefits including a hybrid work model.
Senior SaaS Account & Customer Success Manager - Hybrid UK in Portsmouth employer: Lead Forensics
Contact Detail:
Lead Forensics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior SaaS Account & Customer Success Manager - Hybrid UK in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a Senior Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer success. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples of how you've driven revenue growth or resolved client issues. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior SaaS Account & Customer Success Manager - Hybrid UK in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your account management or customer success experience, especially any achievements in building client relationships and driving revenue growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've successfully upsold contracts or resolved client issues in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Lead Forensics
✨Know Your SaaS Inside Out
Before the interview, make sure you understand the company's products and services thoroughly. Familiarise yourself with their unique selling points and how they stand out in the market. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in your previous roles. Be ready to discuss specific strategies you've used to upsell contracts or resolve issues effectively. This will highlight your experience and suitability for the Account Manager position.
✨Practice Your Communication and Negotiation Techniques
Since strong communication and negotiation skills are crucial for this role, consider practising common interview questions related to these areas. Role-playing with a friend can help you articulate your thoughts clearly and confidently, making a great impression during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
