Lead Forensics in Portsmouth is seeking an Account Manager (Customer Success Manager) for a hybrid office-based role. You will manage a portfolio of business customers, drive renewals and upsell opportunities, and coordinate with internal teams to resolve issues.
Requires 2-3 years in a client-facing role and CRM experience; strong communication, stakeholder management, and a strategic, proactive mindset are essential. Competitive package includes progression, training, and incentives.
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SaaS Customer Success Manager – Growth & Retention (Hybrid) in Portsmouth employer: Lead Forensics
At Lead Forensics, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. As a Staff Full-Stack Engineer, you will have the opportunity to lead exciting projects in a collaborative environment, with access to continuous professional development and cutting-edge technology. Located in the heart of the UK, we offer a supportive atmosphere that values creativity and encourages growth, making us an exceptional employer for those seeking meaningful and rewarding careers in the tech industry.
