At a Glance
- Tasks: Build strong client relationships and drive value for a portfolio of customers.
- Company: Join Lead Forensics, a dynamic company in Portsmouth focused on customer success.
- Benefits: Enjoy a hybrid work environment with competitive salary and growth opportunities.
- Other info: Meet weekly KPIs and monthly targets while working with senior stakeholders.
- Why this job: Make a real impact by driving growth and retention for clients.
- Qualifications: 2–3 years in client-facing roles and confident communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Lead Forensics in Portsmouth is hiring an Account Manager (Customer Success Manager) to build strong client relationships and drive value for a portfolio of customers.
The role combines online meetings, upselling, and renewal negotiations in a hybrid, office-based setting.
With 2–3 years in client-facing roles, you will use CRM systems, communicate confidently with senior stakeholders, and contribute to revenue growth while meeting weekly KPIs and monthly targets.
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Hybrid Customer Success Manager — Drive Growth & Retention in Portsmouth employer: Lead Forensics
Lead Forensics is an exceptional employer that prioritises a supportive and collaborative work culture, allowing employees to thrive in a fully remote environment or opt for hybrid working at our Cosham office. We are committed to employee growth, offering opportunities for mentorship and leadership development, while also encouraging community engagement through volunteer days and charity events. Join us to be part of a dynamic team that values innovation and continuous improvement in the field of security compliance.
