Lea Wharf Medical is looking for a friendly Front of House Navigator to join the patient services team. You will be the first point of contact for patients in person and by phone, book and amend appointments, and direct queries to the appropriate clinician or service.
You will not give clinical advice, but support patients with sensitive enquiries and maintain accurate records. Experience in customer service and a calm, confidential approach is essential.
#J-18808-Ljbffr
Care Navigator: Front Desk (Patient Services) in Birtley employer: Lea Wharf Medical
Lea Wharf Medical is an exceptional employer, offering a supportive and friendly work environment where teamwork and professionalism are at the forefront. As a Care Navigator, you will benefit from comprehensive training and opportunities for personal growth while contributing to the delivery of compassionate, patient-centred care in a busy NHS GP practice. Join us in making a meaningful impact in our local community, all within a welcoming atmosphere that values every team member's contribution.
