At a Glance
- Tasks: Manage dealer sales, stock levels, and ensure brand presentation.
- Company: Join a leading electrical appliances company with a strong market presence.
- Benefits: Basic salary plus attractive commissions and travel opportunities.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be the face of our brand and drive sales while building relationships.
- Qualifications: Experience in FMCG or electrical appliances preferred; organised and reliable.
Dealer Sales & Order Management
- Visit assigned dealer outlets on a fixed schedule to take orders and meet monthly sales targets.
- Present new models, updated pricing, bundle offers, and promotion terms clearly.
- Follow up on outstanding orders, slow-moving stock, and repeat purchase opportunities.
- Assist dealers with order adjustments, returns, and exchange requests.
- Confirm dealer meets minimum order quantity and purchase terms.
Merchandising & Brand Presentation
- Ensure dealer displays our products neatly, grouped by category, with clear visibility.
- Check that all price tags, product brochures, posters, and display stands are up-to-date and placed properly.
- Verify dealers display our authorized materials only — no unapproved items or competing brands mixed incorrectly.
- Ensure demo units are clean, connected, and working for dealer demonstrations.
- Maintain brand consistency across all dealer points.
Stock & Supply Management
- Check dealer stock levels at every visit; recommend re-order quantities based on sales trend.
- Identify overstock / understock / damaged units and report to sales & warehouse team.
- Coordinate with logistics for timely delivery and resolve delivery discrepancies.
- Ensure dealers follow proper storage for electrical appliances.
Promotion & Dealer Support
- Explain and enforce dealer-only promotions, e-voucher schemes, and campaign rules.
- Train dealer sales staff on product features, selling points, warranty terms, and how your e-voucher works.
- Distribute and collect promotional materials as instructed.
- Gather competitor pricing, new products, and market feedback from dealers; submit reports promptly.
Compliance & Relationship
- Ensure dealers follow authorized pricing, territory rules, and distribution policies.
- Build strong professional relationships with dealer owners and staff.
- Submit daily/weekly visit reports: orders collected, stock status, display condition, dealer feedback, issues raised.
- Update dealer contact list and outlet records regularly.
- Carry out other ad-hoc tasks assigned by the Sales Department.
Key Requirements
- Experience in electrical/kitchen appliances or FMCG distribution preferred.
- Able to explain product specs and terms clearly to business customers.
- Organised, reliable, and able to travel island-wide.
- Basic Excel/Google Sheets for reporting.
Basic Salary + Attractive Commissions Package
Merchandiser employer: Lea Hin Group
As a Merchandiser with us, you'll thrive in a dynamic work environment that values collaboration and innovation. We offer competitive salaries along with attractive commission packages, ensuring your hard work is rewarded. Our commitment to employee growth means you'll have access to training and development opportunities, all while working in a supportive culture that encourages strong relationships with our dealer partners across the island.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandiser
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Lea Hin Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Lea Hin Group!
We think you need these skills to ace Merchandiser
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Lea Hin Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Lea Hin Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Lea Hin Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Lea Hin Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
