At a Glance
- Tasks: Lead and support NOC teams to deliver top-notch service 24/7.
- Company: Join Neos Networks, a leader in simplifying connectivity challenges.
- Benefits: Enjoy competitive salary, annual bonus, flexible working, and wellness support.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Shape the future of our Network Operations Centre and develop your leadership skills.
- Qualifications: Experience in NOC or telecoms, with strong leadership and communication skills.
The predicted salary is between 54000 - 60000 £ per year.
Network Operations Team Leader Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.
- Base location: Havant
- Office
- Working
Pattern: Permanent full time 37 hours Salary : to £60k dependent on experience + performance‑related bonus + a comprehensive benefits package supporting your family, finances, and wellbeing
We're looking for an experienced and motivated Network Operations Team Leader to provide day to day leadership of our Network Operations Centre within a 24x7 operational environment.
This is an exciting opportunity for someone with strong operational and technical experience who is passionate about developing people, driving performance, and delivering excellent customer outcomes.
You'll lead 4 teams of 24/7 NOC engineers, manage operational escalations, support major incidents, and play a key role in shaping the future of the NOC through continuous improvement initiatives.
- What You’ll Be Doing
- Leading and supporting NOC shift teams to deliver excellent service 24/7
- Managing customer and operational escalations
- Driving incident and fault resolution performance
- Coaching, developing, and performance managing team members
- Managing staffing, rotas, holidays, and resource allocation
- Building strong relationships across Operations, Engineering, and external suppliers
- Identifying and implementing process improvements
- Deputising for the Senior Network Operations Manager when required
- What We’re Looking For
- Experience within a NOC, telecommunications, service operations, or technical support environment
- Previous leadership, supervisory, or people management experience
- Strong knowledge of telecoms and network technologies
- Excellent communication and stakeholder management skills
- Experience managing incidents, escalations, and operational priorities
- A proactive approach to coaching, mentoring, and developing others
- Ability to work effectively in a fast‑paced operational environment
Why Apply?
This role offers the opportunity to take the next step in your leadership career, influence how the NOC operates, and help shape the development of our people and processes.
You'll play a key role in maintaining service excellence while supporting the continued growth and maturity of our Network Operations function.
At Neos Networks we believe in making complex connectivity challenges simple.
We bring together the unparalleled expertise of dedicated teams with innovation and technical excellence to provide businesses, government organisations and our partners a better network experience that can power the UK’s digital future.
We do it with a spirit of collaboration, partnership and integrity that means we can achieve more, together.
We offer a range of benefits to our employees and believe that a great place to work, motivates everyone to do their best.
Just some of our benefits include
- Annual Bonus
- Employee Discounts
- Birthday & Volunteering Leave
- Pension, with Service-related Increases
- Cycle to Work Scheme
- Holiday Buy
- Mental Health & Wellbeing Support
Through our ‘working differently’ programme we support flexible work times and the ability to work on a hybrid basis.
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Network Operations Team Leader in Langstone employer: LE03 Neos Networks
At Neos Networks, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. As a Junior Project Manager, you will benefit from hands-on experience in a fast-paced telecommunications environment, with opportunities for professional growth and development alongside seasoned experts. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance while you contribute to impactful projects in our vibrant Glasgow office.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Team Leader in Langstone
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like LE03 Neos Networks and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like LE03 Neos Networks.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Network Operations Team Leader in Langstone
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at LE03 Neos Networks.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at LE03 Neos Networks.
How to prepare for a job interview at LE03 Neos Networks
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
