Senior Manager, Experiential - Operations and Production

Position Summary

THE TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. The organization works closely with iconic brands and rights holders to support business growth through all marketing disciplines. This role is a Senior Account Manager that will support the planning and execution of a global NFL partnership, delivering high‑profile NFL International activations for the client across multiple international markets and creating best‑in‑class fan experiences.

Responsibilities

• Project Management: Assist in day‑to‑day management of the global activation vertical under the Account Director; clearly communicate client needs to internal teams; manage progress and output; update the team on account/project status; develop and manage project timing plans; lead presentations of work, project updates, budget and other relevant information in written and face‑to‑face formats; ensure projects are delivered to brief, SOW, budget, deadline and KPI requirements; troubleshoot and problem‑solve.
• Client Management: Handle day‑to‑day client contact to deliver activation planning and delivery; set up and lead client meetings with agendas and minutes; communicate with clients and document all status updates, meeting reports and agendas; instill confidence in all delivery aspects.
• Budget & Commercial Support: Support budget tracking and reconciliation across assigned workstreams; contribute to the development of budget components for larger projects; maintain awareness of project scope and identify efficiencies.
• Team Collaboration & Stakeholder Coordination: Work collaboratively across internal teams, contribute to a positive environment; assist senior team members with project delivery; act as a reliable point of contact for day‑to‑day communications with external stakeholders.

Skills & Experience

• Clear, concise and authoritative communicator across written and verbal formats.
• Exceptional attention to detail, producing polished, client‑ready work.
• Confidence in leading discussions and presentations and guiding conversations toward clear outcomes.
• Strong initiative and strategic thinking; proactively identifying opportunities with minimal oversight.
• Ability to independently manage multiple complex projects simultaneously, prioritising workload and resources.
• Team‑first approach that fosters positive dynamics and supports junior members.
• Highly responsive and dependable, consistently anticipating client needs and delivering against deadlines in fast‑paced environments.
• Build and maintain trusted relationships with clients, partners and stakeholders.
• Professional composure in high‑pressure situations.
• Strategic and creative problem‑solving that aligns with client objectives, operational realities and budget parameters.

Requirements

• At least 5+ years of agency‑background experience in the sports, entertainment or related industries.
• High‑level proficiency with Microsoft Office, especially advanced PowerPoint skills.
• Experience in brand building or agency work, with a strong interest in NFL and/or sports and entertainment industries.
• Expert knowledge of project management fundamentals and exposure to budget tracking and financial processes.
• Proven account‑management skills for creating, maintaining and enhancing client relationships.
• Ability to thrive in a fast‑paced environment with a can‑do attitude.
• Willingness to travel internationally at key points across the calendar year.

EEO Statement

THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in providing employment opportunities and benefits. THE TEAM is proudly an equal‑opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us.