At a Glance
- Tasks: Lead the planning and delivery of world-class hospitality and event services.
- Company: Join the European Tour group, a leader in global golf events.
- Benefits: Gain exposure to high-profile events and international stakeholders.
- Other info: Collaborative team environment with opportunities for international travel.
- Why this job: Be part of delivering iconic sporting events and create unforgettable experiences.
- Qualifications: Experience in large-scale events and strong project management skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Wentworth, Surrey (Head Office) & Tournament Locations.
Contract: 12-month maternity cover.
About the role
We’re looking for a dynamic Hospitality & Event Services Manager to join our Championship Management team on a 12-month fixed term basis. The successful candidate will play a key role in delivering world-class tournament experiences and will take ownership of player, guest, and hospitality services across our events – ensuring exceptional delivery at every touchpoint, from accommodation and transport through to premium experiences and event operations.
What you’ll be doing
- Lead the planning and delivery of hospitality and event services across our tournaments.
- Manage Pro-Am events, guest communications, and logistics.
- Oversee accommodation and transport for players, partners, and stakeholders.
- Design and deliver premium hospitality experiences and facilities.
- Lead catering operations across all user groups.
- Manage fringe events such as gala dinners and receptions.
- Build strong relationships with venues, partners, and key stakeholders.
- Support merchandise, ticketing, and operational delivery.
What we’re looking for
- Experience delivering large-scale events, ideally in international sport.
- Strong project management skills and attention to detail.
- Excellent stakeholder management and communication skills.
- Confident working with senior partners and global brands.
- A collaborative, proactive approach with a “one team” mindset.
- Ability to thrive in a fast-paced, high-pressure environment.
- Willingness to travel internationally for extended periods.
- Experience of working within the professional golf environment is a plus.
Why join us?
- Be part of delivering some of the world’s leading sporting events.
- Work with high-profile partners and international stakeholders.
- Gain exposure across all aspects of tournament operations.
- Join a collaborative, passionate and high-performing team.
EEO Statement: The European Tour group promote diversity, equality, and inclusion. We ensure that we make employment decisions by matching our business needs with the skills and experience of candidates, regardless of anything.
Hospitality & Event Services Manager employer: LE001 PGA European Tour
The European Tour group is an exceptional employer, offering a unique opportunity to work at the heart of world-class sporting events in the picturesque setting of Wentworth, Surrey. With a strong focus on collaboration and employee growth, we provide our team members with exposure to high-profile partners and international stakeholders, ensuring a dynamic work culture that values diversity and inclusion. Join us to be part of a passionate team dedicated to delivering unforgettable tournament experiences while enjoying the benefits of working in a fast-paced, rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality & Event Services Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LE001 PGA European Tour. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LE001 PGA European Tour
Don't be shy about reaching out to LE001 PGA European Tour directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality & Event Services Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LE001 PGA European Tour and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LE001 PGA European Tour
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
