At a Glance
- Tasks: Provide exceptional technical sales consulting and support for clients in the legal tech industry.
- Company: Join Relativity, a leader in solving big data challenges in legal technology.
- Benefits: Enjoy comprehensive health plans, generous parental leave, and two company breaks each year.
- Other info: Opportunity for career growth and to be part of an innovative team.
- Why this job: Make a significant impact while developing cross-functional skills in a dynamic environment.
- Qualifications: 7+ years in SaaS applications with strong sales engineering and client services experience.
The predicted salary is between 60000 - 80000 £ per year.
Job Overview
As a Senior Pre‐Sales Engineer, you will be responsible for providing clients and prospects with exceptional Relativity experience. Based in the UK, this role will be crucial to the success and growth of the EMEA team, the wider Sales Engineering team and Relativity as a whole.
Key Responsibilities
- Play an essential role in Relativity's efforts to acquire and grow accounts through technical sales consulting.
- Serve as a subject matter expert and consultant for internal and external stakeholders.
- Participate in sales calls and meetings with account executives and prospects.
- Identify customer business needs and help define solutions to address them.
- Design, assist, and/or lead presentations and product demonstrations.
- Manage complex opportunities, including running customer 'deep dive' sessions to cover key product functionality and address prospect questions and issues.
- Support Relativity's RFx and third‐party risk assessments.
- Assist in completing mandatory requirements such as RFI/RFP and Security/Privacy questionnaires.
- Collaborate with sales to write sales proposals detailing how Relativity's solutions will address business needs.
- Intake and communicate product feedback to the product management team and regional stakeholders based on prospect/customer feedback, product issues, and observed market trends.
- Serve as customer‐facing Relativity evangelist.
- Attend and/or speak at industry events.
- Author content surrounding industry trends and best practices.
- Demonstrate, develop and maintain subject matter expertise in product and industry.
- Maintain expert knowledge of RelativityOne by consulting with other teams, attending internal product sessions, and individual study/testing.
- Develop expertise in Legal Data Intelligence use cases; Data Breach Response, Contracts and the application of Relativity aiR.
- Understand sales process as it relates to Relativity's overall strategies and objectives.
- Learn and understand Relativity's sell strategy, conducting effective discovery to understand pain points, proactively address customer inquiries.
- Strong understanding of the sales opportunity lifecycle.
Required Skills & Experience
- Experience supporting Legal Data Intelligence (LDI) use cases (litigation, investigations, regulatory matters, DSAR, etc.) across the entire review lifecycle.
- Knowledge of Generative AI, specifically in legal document review.
- Strong sales orientation and technical understanding of RelativityOne.
- Relativity Certified Administrator (RCA) preferred, or ability to pass the exam within 3 months.
- Relativity Master status preferred, or ability to obtain within 12 months.
- 7+ years supporting SaaS applications, including 4+ years in sales engineering, client services or consulting.
- Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills.
- Attention to detail, analytical and problem‐solving skills.
- Service‐oriented approach, ability to multitask and self‐manage workload.
- Willingness to travel up to 25%.
Benefits
- Comprehensive health, dental, and vision plans.
- Parental leave for primary and secondary caregivers.
- Two week‐long company breaks per year.
- Additional time off.
- Long‐term incentive program.
- Training investment program.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
We're solving big data challenges in the legal tech industry, and we're always looking for more people to join us on the journey. At Relativity, you'll learn cross‐functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it's no surprise that our hiring process is designed to help us really get to know you – and for you to get to know us, too.
Senior Pre-Sales Engineer in London employer: LE0003 Relativity Global LLC
At Relativity, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Pre-Sales Engineer based in the UK, you will benefit from comprehensive health plans, generous parental leave, and unique company breaks, all while having the opportunity to grow your career through cross-functional training and impactful projects. Join us to be part of a team that values your contributions and supports your professional development in the dynamic legal tech industry.
Contact Details:
LE0003 Relativity Global LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pre-Sales Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Senior Pre-Sales Engineer role.
✨Tip Number 2
Show off your expertise! Prepare to discuss your knowledge of Legal Data Intelligence and Generative AI during interviews. Bring real-life examples of how you've tackled challenges in these areas to impress the hiring team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your pitch and responses. Focus on articulating how your skills align with Relativity's needs and how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Relativity team and helps us get to know you better right from the start.
We think you need these skills to ace Senior Pre-Sales Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Pre-Sales Engineer role. Highlight your experience with Legal Data Intelligence and any relevant technical skills that align with what we're looking for at StudySmarter.
Showcase Your Expertise:We want to see your subject matter expertise shine through! Include specific examples of how you've tackled complex sales opportunities or provided exceptional client support in your previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read and understand your key achievements and skills.
Apply Through Our Website:Don't forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at LE0003 Relativity Global LLC
✨Know Your Stuff
As a Senior Pre-Sales Engineer, you'll need to demonstrate your expertise in RelativityOne and Legal Data Intelligence. Brush up on the latest features and use cases, especially around Generative AI in legal document review. Being able to discuss these topics confidently will show that you're not just familiar with the product, but that you can also provide valuable insights.
✨Understand the Sales Process
Familiarise yourself with the sales opportunity lifecycle and how it aligns with Relativity's strategies. Be prepared to discuss how you can identify customer needs and propose tailored solutions. This will highlight your consultative selling skills and your ability to contribute to account growth.
✨Practice Your Presentation Skills
You'll likely be leading product demonstrations and presentations, so practice is key. Create mock presentations based on potential customer scenarios and rehearse them. This will help you feel more comfortable and allow you to showcase your communication skills effectively during the interview.
✨Show Your Passion for the Industry
Relativity values employees who are passionate about the legal tech industry. Be ready to discuss current trends and challenges in the field, and how you see Relativity fitting into that landscape. This will demonstrate your enthusiasm and commitment to making an impact in the role.
