At a Glance
- Tasks: Lead and inspire the housekeeping team to maintain exceptional cleanliness standards.
- Company: Chestnut, a vibrant collection of award-winning pubs and rooms in East Anglia.
- Benefits: Flexible hours, competitive pay, discounts, and opportunities for professional development.
- Other info: Enjoy team events, performance rewards, and a positive work environment.
- Why this job: Join a supportive team and make a real impact on guest experiences.
- Qualifications: Previous housekeeping experience and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
At Chestnut, we are proud to create vibrant, community-led spaces where guests feel genuinely at home. As we continue to grow across East Anglia, we are looking for an experienced and motivated Housekeeping Supervisor to lead and inspire our brilliant housekeeping team. This is a hands-on leadership role suited to someone who thrives on high standards, team development, and delivering exceptional guest experiences.
Why Join Us?
- Team & Individual Incentives – Performance rewards, staff days out, and overseas trips
- Employee Assistance Programme (EAP) – Confidential wellbeing and financial support
- Team Parties & Social Events – Regular opportunities to connect and celebrate
- Work Anniversary Rewards – Recognition of your loyalty each year
- Refer a Friend Scheme – Earn a bonus for successful referrals
- Peter Graham Wine Discounts – Exclusive pricing on selected wines
- Family & Friends Discounts – Share special rates with those close to you
- Team Discount – Up to 50% off food across our venues
- Overnight Stays from £75 – Reduced stays at any Chestnut property
- High Street Discounts – Savings on retail, dining, and travel
- Free Meal on Duty – Freshly prepared food every shift
- Tips + Wagestream Access – Real-time earnings tracking and early pay access
- Flexible Hours – Supporting work-life balance
- Learning & Development – Accredited training and structured career progression
The Role
As Housekeeping Supervisor, you will oversee the daily operation of the housekeeping department, ensuring exceptional cleanliness standards across guest rooms and public areas while leading, motivating, and developing your team.
Key Responsibilities
- Supervise and support the housekeeping team to deliver consistently high standards
- Conduct room inspections and quality checks to maintain brand standards
- Plan daily task allocation and manage rotas effectively
- Train and onboard new team members, supporting ongoing development
- Ensure compliance with health & safety and COSHH procedures
- Monitor stock levels and manage linen and cleaning supplies
- Report and follow up on maintenance issues promptly
- Work closely with Reception and Management to ensure seamless guest experiences
Who We’re Looking For
We are seeking a confident and organised individual who:
- Has previous housekeeping experience, ideally in a supervisory capacity
- Leads by example and supports team performance through clear communication
- Has a strong eye for detail and takes pride in presentation standards
- Is proactive in resolving issues and improving processes
- Demonstrates excellent organisational and time-management skills
- Creates a positive, supportive working environment
- Is passionate about delivering outstanding hospitality
- Wants to grow professionally through ongoing training and development
Who Are Chestnut?
Located across East Anglia, we are a growing collection of award-winning pubs with rooms and Bottle Shops. We are ambitious yet grounded, and our people remain at the heart of everything we do. We offer flexible working patterns to support individual commitments while fostering a culture built on respect, collaboration, and pride in our craft. If you are ready to step into a leadership role within a business shaping the future of great hospitality, we would love to hear from you.
Housekeeping Supervisor in Saxmundham employer: Le Strange Arms
At Chestnut, we pride ourselves on creating vibrant, community-led spaces where our team members are valued and supported. As a Housekeeping Supervisor, you will enjoy a culture of respect and collaboration, with ample opportunities for professional growth through accredited training and structured career progression. Our commitment to employee wellbeing is reflected in our generous perks, including performance rewards, flexible hours, and exclusive discounts, making Chestnut an exceptional place to work in East Anglia.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Saxmundham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chestnut's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping and leadership. Think about how your past experiences align with what they’re looking for, and don’t forget to highlight your attention to detail and team management skills.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to delivering exceptional guest experiences, which is key for a Housekeeping Supervisor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeping Supervisor in Saxmundham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating exceptional guest experiences and leading a fantastic team.
Tailor Your CV:Make sure your CV highlights your relevant housekeeping experience and supervisory skills. We love seeing specific examples of how you've led teams or improved standards in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Chestnut!
How to prepare for a job interview at Le Strange Arms
✨Know the Company Inside Out
Before your interview, take some time to research Chestnut. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Highlighting these skills will demonstrate that you're ready for the hands-on leadership role they’re looking for.
✨Emphasise Attention to Detail
Given the importance of cleanliness and presentation in this role, be ready to discuss how you maintain high standards. Share specific instances where your attention to detail made a difference, whether it was through conducting inspections or training new staff on best practices.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the housekeeping department. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.