At a Glance
- Tasks: Lead a team of receptionists, managing calls and reservations with style and efficiency.
- Company: Join The Evolv Collection, a premium hospitality group with iconic restaurants.
- Benefits: Enjoy competitive pay, 50% dining discount, wellness support, and flexible pay access.
- Other info: Diverse workplace with excellent training and community volunteering opportunities.
- Why this job: Make a real impact in a vibrant environment while growing your hospitality career.
- Qualifications: Experience in reception or customer service with a passion for guest relations.
The predicted salary is between 30000 - 40000 £ per year.
The Role: Senior Receptionist
The Restaurant: Le Pont de la Tour
The Location: 36D Shad Thames, London SE1 2YE
The Salary: Competitive
Why work for us:
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
- Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
- Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
- Get some rest: Your holiday allowance increases with length of service.
- Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
A bit about what you will be doing:
We are looking for a dedicated and guest-centric Senior Receptionist to join our team at Le Pont de la Tour. In this important role, you'll be the go-to person for our team of receptionists, ensuring that they uphold the high standards of service expected at our restaurant. While supporting the Reception Management team, you'll support the day-to-day reception area, managing calls, enquiries, and reservations with grace and efficiency. With your warmth and charm, you'll build lasting relationships with both guests and team members alike, setting a positive example for the rest of the team. Your primary focus will be on ensuring that all receptionists perform their duties to the highest standards, contributing to the overall success and reputation of the restaurant. This role offers a fantastic opportunity for growth and development within the hospitality industry.
At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Head Receptionist in London employer: Le Pont de la Tour
At The Evolv Collection, we pride ourselves on being an exceptional employer, offering industry-leading benefits and a supportive work culture that prioritises your wellbeing and professional growth. As the Head Receptionist at Le Pont de la Tour, you'll enjoy competitive pay, extensive training opportunities, and a vibrant team environment in a stunning riverside location, all while contributing to memorable guest experiences. Join us and be part of a diverse team where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Head Receptionist in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on that perfect Head Receptionist role at Le Pont de la Tour.
✨Tip Number 2
Show up in style! If you can, visit the restaurant in person. Introduce yourself to the team and express your interest in the position. A friendly face can make a lasting impression!
✨Tip Number 3
Prepare for the interview by researching the restaurant's values and culture. Be ready to discuss how your experience aligns with their commitment to outstanding guest experiences and team support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at The Evolv Collection.
We think you need these skills to ace Head Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and charm into your words. Remember, we’re looking for someone who can build relationships with guests and team members alike.
Tailor Your Application:Make sure to tailor your application specifically for the Head Receptionist role at Le Pont de la Tour. Highlight your relevant experience and skills that align with our high standards of service. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for before you hit send.
How to prepare for a job interview at Le Pont de la Tour
✨Know the Restaurant Inside Out
Before your interview, make sure to research Le Pont de la Tour thoroughly. Familiarise yourself with their menu, the dining experience they offer, and their overall ethos. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Guest-Centric Approach
As a Senior Receptionist, your role revolves around guest satisfaction. Prepare examples from your past experiences where you went above and beyond for a guest. This will demonstrate your commitment to providing exceptional service, which is key for this position.
✨Highlight Leadership Skills
Since you'll be leading a team of receptionists, it's crucial to showcase your leadership abilities. Think of instances where you've successfully managed a team or resolved conflicts. This will illustrate your capability to uphold high standards and set a positive example.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's culture, training opportunities, and how they support employee wellbeing. This shows that you're not just interested in the job, but also in being part of their community.
