At a Glance
- Tasks: Lead the reception team, manage calls, enquiries, and reservations with charm and efficiency.
- Company: Join the Evolv Collection, a premium hospitality group with iconic restaurants.
- Benefits: Enjoy 50% off dining, competitive pay, wellness support, and industry-leading training.
- Other info: Opportunities for growth, recognition, and a supportive, diverse workplace.
- Why this job: Make a real impact in a vibrant environment while building lasting guest relationships.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Overview
The Role: Senior Receptionist
The Restaurant: Le Pont de la Tour
The Location: 36D Shad Thames, London SE1 2YE
The Salary: Competitive
Why work for us:
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Your wellbeing matters to us. Benefit from an Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
- Total Wellbeing Package: WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more.
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward: Employee of the Month, Long Service Awards and group incentives. Potential to be recognised at our yearly employee awards night.
- Grow with us: Access to industry-leading training and a training platform with resources to nurture your skills and knowledge.
- Get some rest: Holiday allowance increases with length of service.
- Make a difference: Optional paid day each year for volunteering efforts.
Who we are:
The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes iconic restaurants in London, Birmingham, Manchester, and New York. Each brand reflects a distinctive heritage, character, and ambience. We invest in our people and strive for excellence to deliver outstanding guest experiences.
A bit about what you will be doing:
We are looking for a dedicated and guest-centric Senior Receptionist to join our team at Le Pont de la Tour. In this role, you will be the go-to person for the reception team, ensuring they uphold high standards of service. You will support the Reception Management team and the day-to-day reception area, managing calls, enquiries and reservations with grace and efficiency. With warmth and charm, you will build lasting relationships with guests and team members, setting a positive example for the rest of the team. Your primary focus will be on ensuring that all receptionists perform to the highest standards, contributing to the overall success and reputation of the restaurant. This role offers opportunity for growth and development within hospitality.
The Evolv Collection celebrates diversity in all its forms. We welcome, value, and empower individuals from every background, culture, and identity.
Compensation: Competitive salary
Head Receptionist employer: Le Pont de la Tour
At The Evolv Collection, we pride ourselves on being an exceptional employer, offering industry-leading pay and a comprehensive Total Wellbeing Package that prioritises your health and financial freedom. Our vibrant work culture fosters growth through access to top-tier training and recognition programs, while our stunning location along the Thames provides a unique backdrop for your career in hospitality. Join us at Le Pont de la Tour, where your contributions are valued, and you can truly make a difference in delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Head Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings or can put in a good word for you at places like Le Pont de la Tour.
✨Tip Number 2
Be proactive! Don’t just wait for job postings. Visit restaurants you admire, like those in the Evolv Collection, and ask if they’re hiring. A friendly chat can go a long way!
✨Tip Number 3
Show off your personality! When you get an interview, let your warmth and charm shine through. Remember, they’re looking for someone who can build relationships with guests and team members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to enjoying that 50% discount at all our restaurants!
We think you need these skills to ace Head Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and charm in your writing can go a long way in making a memorable impression.
Tailor Your Application:Make sure to tailor your application specifically for the Senior Receptionist role at Le Pont de la Tour. Highlight your relevant experience and skills that align with our values and the responsibilities mentioned in the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Le Pont de la Tour
✨Know the Venue Inside Out
Before your interview, make sure to research Le Pont de la Tour thoroughly. Familiarise yourself with their menu, ambiance, and any recent news or events. This will not only show your genuine interest in the restaurant but also help you answer questions more confidently.
✨Showcase Your Guest-Centric Approach
As a Senior Receptionist, your role revolves around guest experience. Prepare examples from your past experiences where you went above and beyond for guests. Highlighting your ability to build relationships and handle enquiries with warmth will resonate well with the interviewers.
✨Demonstrate Team Leadership Skills
Since you'll be supporting the reception team, think of instances where you've led or mentored others. Discuss how you set standards and motivated your team to achieve excellence. This will illustrate your capability to uphold high service standards at Le Pont de la Tour.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the restaurant's vision. This shows that you're not just interested in the job, but also in how you can contribute to the restaurant's success and culture.
