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- Tasks: Manage reservations and bookings while maximising revenue across our iconic venues.
- Company: Join Glendola Leisure, a leading family-owned hospitality group in the UK.
- Benefits: Enjoy flexible shifts, competitive salary, and 28 days paid holiday.
- Other info: Great career growth opportunities and access to mental health resources.
- Why this job: Be part of a dynamic team creating unique hospitality experiences.
- Qualifications: Outgoing personality with strong communication and organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
Glendola Leisure Group is one of the UK’s leading family-owned private hospitality companies, operating hotels, pubs, coffee roasteries, restaurants and a brewery. Our Edinburgh portfolio is home to some of the city’s most iconic venues, including Le Monde, Angels Share, Gordon St. Coffee, Frankenstein’s and Shanghai. With an entrepreneurial spirit and a passion for innovation, we create unique hospitality experiences tailored to the local market. No two days are the same, but what remains constant is our commitment to delivering warm hospitality and exceptional service.
We are now recruiting a Sales & Reservations Coordinator to cover our Edinburgh venues and support London, Glasgow, and Belfast.
THE ROLE
The Sales & Reservations Coordinator will oversee and execute reservations, group bookings and event bookings across the region as required with a view to maximising bookings in all units to achieve budgeted revenue. Regularly optimising all bookings with continuous improvement of the yield of tables, spaces and private hire areas whilst ensuring clear and open communication between customers and the venue to ensure efficient delivery that goes above and beyond expectation on customer experience.
Specific responsibilities will include:
The right candidate is outgoing with an ability to build great relationships with venue management teams and customers alike. To be successful they will additionally be self-motivated, an excellent communicator and possess great organisational skills and attention to detail.
Working with Glendola Leisure, you will receive the following benefits:
- Some of the best Career Growth Opportunities in the industry.
- Flexible Shift Patterns – to fit around the other important things in life.
- A Competitive and Progressive salary, including a Fixed tronc distribution.
- Stream – giving you direct access to your wages when you need them.
- Private Medical Cover on completion of one year’s service.
- Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service.
- 28 days paid Holiday per annum, inclusive of Bank Holidays.
- 25% Discount at all Glendola Leisure Venues.
- Annual Staff Events.
- Opportunities to innovate and contribute to the growth of your business.
Working Schedule:
- Office-based.
- 40 hrs a week on a rota with shifts ranging from 9 am – 7 pm.
- One weekend a month on rotation, to support bookings and reservations across the Glendola estate.
If you are ready to be a part of one of the hospitality industry’s biggest success stories, it’s time to apply.
Sales in Edinburgh employer: Le Monde
Contact Detail:
Le Monde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Sales & Reservations Coordinator role or can put in a good word for you.
✨Tip Number 2
Get social! Follow Glendola Leisure Group on social media and engage with their posts. This shows your interest and can help you stand out when applying through our website.
✨Tip Number 3
Prepare for interviews by researching the company and its venues. Be ready to discuss how your skills in building relationships and managing bookings can contribute to their success.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the Sales & Reservations Coordinator position.
We think you need these skills to ace Sales in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about warm hospitality, so reflect that in your words.
Tailor Your Application: Make sure to tailor your application specifically for the Sales & Reservations Coordinator role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to build relationships and your organisational skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Glendola Leisure.
How to prepare for a job interview at Le Monde
✨Know Your Venues
Before the interview, do your homework on Glendola Leisure Group's venues. Familiarise yourself with their unique offerings and what makes each location special. This will not only show your enthusiasm but also help you discuss how you can contribute to maximising bookings.
✨Showcase Your Communication Skills
As a Sales & Reservations Coordinator, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Be ready to demonstrate your ability to build relationships and ensure clear communication during the interview.
✨Highlight Your Organisational Skills
This role requires great organisational skills. Think of specific instances where you've successfully managed multiple tasks or bookings simultaneously. Share these experiences to illustrate your attention to detail and ability to handle pressure.
✨Emphasise Your Passion for Hospitality
Glendola Leisure Group values warm hospitality and exceptional service. Be prepared to discuss why you're passionate about the hospitality industry and how you can contribute to creating memorable experiences for customers. Your enthusiasm can set you apart from other candidates.